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Company | Simpluris, Inc. |
Address | Orlando, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-24 |
Posted at | 10 months ago |
The opportunity looks like this...
- Design and implement automated monitoring, configuration management, and reporting functions.
- Define hardware standards, maintain inventory, and asset configuration documentation and management.
- Administer and support third-party applications, AAD, AD, security solutions (endpoint, email, firewall, etc.), Office 365, AWS, and Network and related services.
- Installing, managing, and configuration of Windows Operating Systems, proprietary software, and third-party / office applications.
- Maintain security, compliance, backup, and redundancy strategies.
- Provide solution support and configuration changes across all environments.
- Research & implement new product solutions, service protocols, and standards in support of systems software procurement and development efforts.
- Web application (services, database, APIs, virtual servers) administration & configuration.
- White glove user support of desktop hardware and software.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
- Implement warranty and support activities.
- Ensure the highest level of systems and infrastructure availability and stability.
- Provide support during business hours and be willing/available for potential issues after hours.
- Assist with hardware and software vendor evaluation, recommendations, and negotiations.
- Identify, troubleshoot, and resolve network connectivity and performance issues between physical and cloud-connected sites.
- Working knowledge of Azure Active Directory (AAD), SSO, Active Directory (AD), Group Policy Objects (GPO), Office 365, Windows Servers, and General Networking.
- Demonstrated experience working with cloud infrastructure (e.g. Amazon AWS, Microsoft Azure).
- Ability to travel as needed.
- Minimum 1–3 years experience as an IT Support, IT Admin (Network, System, Cloud, etc.), or similar roles.
- Experience working in a fast-paced, tech-focused environment.
- BS in Information Technology, Computer Science, MIS, or related disciplines, or equivalent experience.
- Ability to communicate effectively, both verbally and in writing; able to adjust for the intended audience.
- Ability to learn new processes or procedures with minimal direction and guidance.
- Excellent knowledge and understanding of relevant IT systems and applications.
- Strong understanding and background in working with a complex Active Directory, LDAP, and the requirement of strictly following standards, procedures, and processes.
- Ability to work in a team as well as an individual with little or no supervision following deadlines and shifting priorities.
- Excellent analytical and problem-solving skills.
- Comfortable with scripting (e.g. PowerShell, Python, JavaScript).
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