Jr. Systems Administrator Jobs

We are excited to add this position to our growing team! LiveOak Fiber employees ("Lifers") enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. As a Lifer, you are part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

Position Overview & Purpose

The IT Technician will install, test, and service a variety of computer software, hardware, data network, and telecommunications devices, as well as other peripheral equipment related to information technology. They will also assess and resolve first and second tier requests related to the organization’s information technology assets including hardware and software.

Essential Duties & Responsibilities

Assists Systems Administrator and Lead Systems Administrator with configuring and installing hardware or software that supports critical business needs. Performs hardware and peripheral equipment improvements, upgrades, and repairs to ensure all systems are up to date

Monitors and maintains desktop systems, printers, and other peripheral equipment

Provides first and second tier support and technical assistance utilizing a helpdesk to system users

Escalates more complex problems to intermediate and/or senior staff as required

Documents instances of hardware failure, repair, installation, and removal

Knowledge, Skills & Abilities

Windows, Mac, and Microsoft 365 experience

Basic software/hardware troubleshooting experience

High sense of urgency and customer service skills

Ability to foster teamwork and build collaborative relationships

Detail oriented with solid organizational skills

Ability to work independently and manage key priorities

Strong oral and written communications skills

Required Qualifications & Compentencies

2-year degree from a technical college or 1-year hands-on experience specifically working with a helpdesk

Must work well in a team environment and follow directives from senior staff

Extremely versatile, dedicated to efficient productivity

Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Compentencies

Experience with scripting, coding, or other advanced computer skills are a plus

Certifications are a plus. (A+, Network+, Security+, etc.)

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Walking- up to 40%

Standing- up to 40%

Reaching- up to 10%

Lifting and/or bending- up to 10%

Work environment- indoors and outdoors

Able to lift up 45 pounds

STATEMENT

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Headquartered in the Emerald Coast of Florida and Golden Isles of Georgia, LiveOak Fiber is on a mission to bring world-class broadband to the homes and businesses of the Emerald Coast of Florida and the Golden Isles of Georgia. The company is committed to investing in the communities they serve by delivering modern digital infrastructure needed to improve the quality of life and drive economic growth. The new network will bring fiber-based broadband to homes and businesses, ensuring access to affordable and reliable digital infrastructure to these traditionally underserved markets.

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).