Analytics Manager, Business Intelligence & Reporting

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com .
About The Role
As the Manager of Business Intelligence & Reporting at Hims & Hers, you will have the opportunity to shape and expand our reporting suite for our executive audience. Your expertise in data visualization, data-driven decision making, and proficiency in BI software such as Looker and Tableau will enable us to enhance the quality of our decision-making processes across the entire Hims & Hers Enterprise.
In this pivotal role, your skills in data storytelling and deep understanding of Looker & data visualization will play a vital role in empowering our organization to make well-informed decisions based on trusted and standardized data products. As a fully remote position, you will directly report to the Senior Director of Data Solutions, fostering a collaborative and supportive work environment.
Join us in this opportunity to revolutionize the way we leverage data at Hims & Hers and drive impactful outcomes for our business.
You Will

• Provide guidance and training to team members on best practices
• Design and create visually appealing and intuitive Looker dashboards and reports that communicate complex data insights to an executive audience
• Develop dashboards and a dashboard suite that tell compelling stories and highlight key insights, enabling executives to make informed business decisions
• Stay updated on the latest trends and advancements in data visualization techniques, tools, and design principles
• Apply best practices and design principles to ensure clarity, consistency, and usability of our dashboards
• Work closely with data engineers to ensure data accuracy and integrity within Looker, and optimize the performance of visualizations
• Collaborate with stakeholders to understand their data needs and translate them into meaningful visualizations
• Continuously improve and refine existing Looker dashboards and reports to enhance their visual appeal and effectiveness in communicating insights

At a Minimum You Have:

• Passion for creating visually appealing and impactful dashboards
• Experience working with executive-level stakeholders and delivering insights that support strategic decision-making
• Minimum of 3+ years working with BI software (Looker or Tableau) and a strong understanding of it’s features and capabilities for creating engaging visualizations
• Ability to transform complex data sets into clear and concise visualizations that effectively convey insights
• Strong experience in data visualization (minimum of 3+ years of experience), including designing and building visually stunning dashboards and reports
• Excellent communication skills, with the ability to effectively communicate data-driven insights to non-technical audiences
• Excellent knowledge of data visualization best practices, design principles, and usability concepts
• Experience building custom visualizations and extensions in Looker using Javascript, React or D3. Or related experience building custom visualizations in other applications.
• Proficiency in data storytelling, presenting data in a narrative format to drive understanding and decision-making
• 3+ years experience and strong knowledge of SQL and data manipulation

A Big Plus If You Have:

• Extensive experience working with Data Engineering
• Like to tinker and code (Python/R)
• Experience working with Databricks
• Have a solid portfolio of past work that demonstrates a strong visual eye
• Are knowledgeable about statistics and data science
• Experience updating and maintaining DBT pipelines
• 2+ years of leading analytics teams with direct reports
• Proficiency in Looker and a deep understanding of its features and capabilities for creating engaging visualizations

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program (ESPP)
• Offsite team retreats
• Unlimited PTO, company holidays, and quarterly mental health days
• Employee discounts on hims & hers & Apostrophe online products
• Comprehensive health benefits including medical, dental & vision, and parental leave
• 401k benefits with employer matching contribution
• Competitive salary & equity compensation for full-time roles

Outlined below is a reasonable estimate of H&H’s compensation range for this role.
H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
$125,000 — $175,000 USD
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] . Please do not send resumes to this email address.