Administrative Assistant I - Police - Victim Services

Hiring Rate: $19.58 Hourly

Salary Range: $18.17 - $22.74 Hourly

Job Summary

Reads and interprets police reports. Maintains statistical data for grant reporting; prepares reports documenting casework Responsible for initial and follow up contact with victims, victim's family members and/or witnesses. Assists victims in understanding and coping with their situations and contacting pertinent parties such as friends, family, health care professionals, law enforcement officers, attorneys, and service providers. Makes appropriate referrals to community-based resources/services to address any identified needs. Provides emergency support services such as developing a safety plan or addressing immediate safety needs. Acts as liaison between victims and witnesses, law enforcement officers, prosecutors, social service agencies, and offices of the courts. Coordinates any necessary meetings and may attend with victims to provide necessary support. Provides explanations of victim rights and factual updates of the investigation and criminal proceedings. Research and compiles list of community resources available to victims. Develops and maintains information packets for victims. Provides training and guidance to volunteer victim advocates and victim advocate interns on policies, procedures, liability, and safety issues. Assists volunteers with caseloads as needed. May be required to work weekends, and holidays. Will be required to work on call. Performs other duties as assigned. Under general supervision, provides on-scene crisis intervention, advocacy and assistance to victims, witnesses, and survivors of criminal or non-criminal crimes.

Note: This position is grant funded and is expected to last two or more years.

Experience, Knowledge, Skills

• Ability to establish boundaries on the job and with the community served to include being honest, ethical, and maintaining assigned roles and responsibilities.
• Ability to interpret, understand and apply applicable laws, statutes, ordinances, regulations, and policies.
• Ability to use standard office equipment, computer equipment and software including word processing, data base management, spreadsheet applications and electronic mail.
• Skill in sensitivity to cultural diversity, race, gender, and other individual differences in the workforce and populations served.
• Knowledge of the State of Colorado criminal justice system.
• Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.
• High school diploma or GED; two years' experience in victim advocacy. Equivalent combinations of education and experience may be considered.
• Skill in intervening in crises, assessing victims' needs and applying appropriate resources. Skill in assisting victims in applying for restitution, victim compensation, and other financial assistance.
• Knowledge of the policies, procedures, and goals of the city of Greeley and the department. Knowledge of the principles, practices, and techniques of crisis intervention.
• Ability to establish and maintain effective working relationships with City employees, law enforcement agencies, courts, legal representatives, and the general public.
• Ability to listen well and communicate effectively orally and in writing with various audiences. Ability to provide factual case updates to victims in an accurate and timely manner.
• Ability to prepare reports documenting casework.
• Valid driver's license with a safe driving record.
• Knowledge of current community-based services/resources available to crime victims and ability to assist victims with appropriate resources.
• Bilingual in English and Spanish highly desired.
• Ability to comprehend and apply standards and guidelines of victim advocacy including the National Organization of Victim Assistance code of ethics and the Colorado State Constitution for Victims Rights.

Essential Functions

• This position will be required to do Victim Advocacy work in-line with the VOCA grant, such as responding to calls, case management and referrals to support services.
• May be required to work overtime, weekends, and holidays.
• Performs other duties as assigned.
• Research and compiles list of community resources available to victims. Develops and maintains information packets for victims.
• Represents the City of Greeley on various boards, committees, and task forces.
• Will be required to work on an on-call rotation.
• Provides training and guidance to volunteer victim advocates and victim advocate interns on policies, procedures, liability, and safety issues. Assists volunteers with caseloads as needed.

Work Environment & Physical Requirements

• Subject to marginal to moderate hazards that are typically predictable or well protected against; while this position requires responding to crime scenes, the scene is rendered safe by law enforcement.
• Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
• Subject to callouts at unusual hours.
• Mobility enough to respond to crime scenes under adverse weather or location conditions
• Hearing and speech enough to communicate clearly and distinctly face-to-face as well as over the phone
• Vision enough to interpret written communication and operate vehicles in normal and adverse situations.
• Office environment and field work at secured crime scenes; crime scene response could come at any time, day, or night, during any time of the year; depending on the scene; this may require extending standing and being exposed to any type of weather.
• Deals with the public in situations involving severe physical and personal trauma.

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.