Administrative Assistant - Capital Studios

Position Overview

The Front Desk Administrative Assistant (FDA) is primarily responsible for assisting both the Property Manager and Assistant Property Manager to effectively manage the community. In addition, the FDA is responsible for providing excellent customer service and creating a welcoming environment for residents, guests and other visitors when they enter the community. Administrative Assistants are considered essential employees and expected to work inclement weather days as well as most holidays.

Essential Duties And Responsibilities

• Assist with applications as needed
• Conduct periodic inspections of the common areas of the buildings to ensure the property is always looking its best
• Monitor building security with surveillance camera systems
• Expected to work regular hours during FC holidays and inclement weather days
• Provide excellent customer service to all residents, guests and visitors to the community
• Answers/Directs/Screens phone calls to appropriate staff and obtain detail messages for PM
• Maintain a secure entrance to the building by signing in and out all guests and visitors according to property guidelines
• Schedule and administer tours for prospective residents
• Create a welcoming environment by warmly greeting all residents by name as well as, guests and visitors to the community

Minimum Qualifications:

• Ability to apply job skills and company policies and procedures to complete a wide range of difficult tasks
• Needs no instruction on routine work and only general instruction on new assignments.
• Demonstrate judgment to resolve problems and make routine recommendations
• Ability to work on moderately complex assignments

Preferred Qualifications:

• 1 – 2 years in the industry or in a position of similar responsibilities is preferred.
• OneSite software experience a plus

Compensation: $17.00/ hour

Physical Demands/Work Environment:

CONSTANTLY: walking or sitting, grasping/gripping, bending/stooping/squatting, finger

dexterity, computer input, coordination of hand, eye, and foot.

FREQUENTLY: The employee must be able to stand or climb stairs

OCCASSIONALLY: The employee must be able to reach above the shoulder, lift 5-25 pounds and

do push/pull motion. The employee, at times, must be able to attend off site meetings.

May be required to provide coverage/help at other supportive housing communities as needed

FC’s supportive housing communities serve many people with lived experience of homelessness, those who have mental health issues, chronic illness and/or substance use issues. The Assistant will provide great customer service by being consistent, fair, transparent and respectful in all interactions with residents.

BIPOC are strongly encouraged to apply.

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