Account Manager Inside Sales

Date: May 10, 2023

Location: Ft. Lauderdale, Florida, US, 33315

Company: TECO

Title: Account Manager Inside Sales
Company: TECO Partners
State and City: Florida - Ft. Lauderdale
Shift: 8 Hr. X 5 Days

Our People are our greatest investments. TECO Peoples Gas offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment.

If you are interested in a career and not just a position, TECO Peoples Gas is the place to be!

TECO Peoples Gas is the largest natural gas distributor in Florida serving more than 400,000 customers across the state. Just as it was 125 years ago when we started as Tampa Gas Company, natural gas is today’s No. 1 choice for reliable energy. Join our team of energy experts as we build on that legacy through innovation and cost-effective sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

TECO Peoples Gas is a subsidiary of Emera Inc., a family of energy companies which also includes Tampa Electric and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

Inside Sales

**This positon will come with base pay + commissions

**Inbound calls

POSITION CONCEPT

The Account Manager, Inside Sales provides professional assistance to all TECO Partners new and existing residential natural gas customers. This work will involve extensive contact with customers, TECO employees, subcontractors and gas advantage dealers. Also facilitates all inbound calls in support of company efforts to increase sales of natural gas and other energy related services and may perform outbound telemarketing projects.

PRIMARY DUTIES AND RESPONSIBILITIES

• Responsible for adding new residential natural gas customers, within the TECO Peoples Gas service areas.
• Assist in T.P.I.’s new customer growth efforts, existing customer retention efforts, and former customer reactivation efforts.
• Primarily responsible for selling/promoting applicable TECO Partners marketing programs.
• Performs all other duties as assigned.
• Facilitates all aspects of the transaction to provide gas services for new, existing and former residential customers .
• Responsible for inbound and outbound telephone calls to existing, potential and former residential customers.
• Responsible for customer inquiries and requests.
• Coordinates work with TECO employees, builders, subcontractors and gas advantage dealers.
• Responsible for communicating the company’s approved residential Energy Conservation rebate program.

QUALIFICATIONS

Education
Required: High school diploma or equivalent
Preferred: Bachelor’s degree.

Experience

Direct/Related Experience
Required: Minimum of 2 years of work experience related to the Duties & Responsibilities of this position.
Preferred: Minimum of 2 years of direct work experience performing the Duties & Responsibilities of this position.

Knowledge/Skills/Abilities (KSA)

Required: Must be able to communicate effectively, professionally and courteously in situations that are often sensitive and emotionally laden.
Preferred: Knowledge of TECO Partners marketing and rebate programs.

LI-KH1

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Job Segment: Sustainability, Energy