Inside Sales Jobs

Once a small plumbing supply house, Cregger Company is now a leading $450 million dollar wholesaler and retailer of building products and home goods related to heating, cooling, plumbing, and lighting. Founded in 1978, Cregger Company has grown into one of the industry's most well-known and respected wholesalers. Today Cregger Company employs over 350 people across 43 locations throughout South Carolina, North Carolina, and Georgia. Still under the leadership of its founding family – the Cregger Family – the company continues to grow and prosper through its focus on customer service, extraordinary personnel, discipline of operations, and amongst all things, PRIDE.
: The Inside Sales position is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products.
Job Duties:

• Follow company policies and procedures
• Accurately use order entry, computerized systems and other technologies as required
• Quickly solve customer problems
• Maintain proficiency in computerized systems and other technologies as required.
• Attend product training meetings
• Maintain the ability to determine the status of an order at any given time.
• Attend product knowledge meetings as required by management.
• Perform other job duties as required by management
• Assist in keeping facility clean, neat, safe and operating efficiently.
• Drive sales activity through outbound sales calls as directed by management
• Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
• Pulling, filling, packing and setting up orders for delivery and pickup.
• Follow any special instructions pertaining to any given order at any given time.
• Present a neat and professional image.
• Assist in scheduled physical inventory counts
• Assist in keeping facility secure.
• Keep merchandising and counter areas clean and attractive
• Promote and sell overages, damaged and discontinued items
• Retrieve orders from warehouse quickly and accurately
• Follow company policies and procedures.
• Participate in company-sponsored sales promotions
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
• Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries/ pick-up.
• Receive shipments, log into inventory, maintain inventory through audits.
• Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks and report discrepancies to supervisor.
• Handle customer complaints and returns, while showing a positive attitude
• Report any quality or inventory discrepancy issues to the appropriate person.
• Follow company pricing and credit guidelines
• Work with other departments to resolve customer service issues in a timely manner
• Use electronic and published catalogs to provide product, pricing and availability information to customers.
• Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts.

Job Requirements:

• Plumbing product knowledge is a must
• Valid Driver's License
• Experience will be considered in starting pay.

Benefits:

• Full health, dental, and vision insurance.
• Company Discount
• Vacation Pay
• 401 k
• Employee Referral Program
• Plus more...
• Paid Holidays

Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:

• Paid time off
• Dental insurance
• Health insurance
• Employee discount
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching

Schedule:

• Monday to Friday
• Day shift
• 8 hour shift

Supplemental Pay:

• Bonus pay

Experience:

• Electrical: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Inside sales: 2 years (Preferred)

Work Location: One location
PM22

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