Account Director - Retail & Consumer Goods

Description

Are you interested in working with the world’s leading AI-powered Quality Engineering Company?

Qualitest is looking for an experienced Retail and Consumer Goods (RCG) Account Director/Manager to work in our fast-growing RCG Sector. The ideal candidate will possess a strong sales and business development background and have experience in developing and delivering new business within the Retail and Consumer Goods sector. The right candidate will have a demonstrable ability to think strategically about business with the skill set to drive the client strategy, as well as the tactical execution of sales and business development goals.

Responsibilities-

• Work hand in hand with internal teams (Sales/ Customer Success, CoE, and Delivery) to develop and manage account strategy. Understand key risks and assist in managing and mitigating them through tactical plans and actions; this skill is applicable during the deal pursuit stage, as well as during the performance stages.
• Drive transformational changes needed to achieve the customers' objectives, informed by deep industry and engineering expertise.
• Evangelize Qualitest's unique capabilities to deliver complex, leading edge, industry specific custom solutions through presentations and discussions, participation at events, speaking engagements and trade shows.
• Participates in the continued development of internal processes, contributes to mindshare, build artifacts and methodologies.
• Plan, implement and manage sales activities and pipeline to meet annual revenue targets and business goals;
• Build strong, long-lasting relationships with mid-to-large enterprise clients from RCG domain
• Accountable for pipeline development, convert into revenue, manage healthy margin, e, and value delivered across assigned accounts and serves as the “point person” for all customer negotiations.

Requirements

• Experience driving growth in tier 1 US based financial services firm
• Participates in the continued development of internal processes, contribute to mindshare, build artifacts and methodologies.
• Actively participate in the pursuit process of our large scale deals, working cross-functionally to ensure we are selling what we can deliver as aligned with the customer’s objectives; work with teams to deliver the pitch, define scope/team and contribute to pricing and contractual arrangements.
• Accountable for pipeline development, convert into revenue, manage healthy margin, ensure higher CSAT, and value delivered across assigned accounts and serves as the “point person” for all customer negotiations
• Responsible for communications with the client and within Qualitest up to the CxO level regarding expectations, performance, governance and issue escalation/resolution during the course of delivery to ensure success.
• Accountable for overseeing end-to-end service delivery and ensuring all contractual commitments are met. Works with the customer to amend and approve changes as necessary.
• 10+ years as an account manager in a services firm
• Work hand in hand with internal teams (Sales/ Customer Success, CoE, and Delivery) to develop and manage account strategy.
• Effectively leads and inspires the QT team members engaged in the delivery. Coach and develop the team.
• Drive transformational changes needed to achieve the customers' objectives, informed by deep industry and engineering expertise.

About Qualitest

• 40% of employees are women
• Collaborative and diverse culture that fosters innovation, leadership, and career development
• 200% year-over-year revenue growth
• Qualitest has quadrupled in size the past two years – going from 2,000 employees to over 8,000
• Gartner Magic Quadrant “Visionary” for 6 straight years
• Global presence – 70 Nationalities, with global offices in 17 delivery centres around the world
• The world’s largest AI-powered Quality Engineering Firm
• Winner of “Best and Brightest Companies to Work For”
• Significant Private Equity Firm investment to drive accelerated growth
• Everest Group “Star Performer”

Benefits

Why Qualitest?

• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• A Competitive pay, the salary range for the role is $160,000 - $200,000
• We invest in our Senior Engineers and leaders with our Equity program.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.

Intrigued to find more about us?

• Check out our Career page: https://qualitestgroup.com/careers
• Visit our website at www.qualitestgroup.com

If you like what you have read, send us your resume and let’s start talking!