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Voip Support Help Desk Jobs in New York, New York

Remote Help Desk Support
By Phyton Talent Advisors At New York, NY, United States
Candidate must have strong troubleshooting skills / knowledge in the following areas required to support our customers:
Primary responsibilities include but not limited too, basic technical support and assistance
- knowledge of Windows OS (Win 10 and 11), Microsoft application features and troubleshooting
- knowledge of MAC operating system
- Effective analytical and problem-solving skills
- Possess knowledge of desktop hardware and software and able to address issues by following established procedures
Help Desk Support Jobs
By PRI Technology At New York, United States
Experience doing primarily hardware and software troubleshooting, Imaging, deployments, hardware installations, software upgrades, database management, active directory etc.
Experience with both Mac and Windows troubleshooting as well as inventory management
Adhere to company's IT standards for hardware/software, security, request/ticket tracking, source control, and change management.
Resolve issues with workstations, Microsoft Office products, Internet Explorer, remote access, FTP, proprietary software, , anti-virus, reporting, databases, printing,
Associate's Degree in Computer Science or related field and/or equivalent work experience is acceptable.
Experience working with Active directory, office 365, and working with ticketing systems
Help Desk/Desktop Support
By The Frick Collection At , New York, 10021, Ny $57,500 a year
Benefits in Employment with the Frick Collection
The Frick requires all employees be fully vaccinated and to have received booster vaccines against COVID 19.
Health, Dental, and Vision Insurance
Short- and Long-Term Disability and Life Insurance:
The base annual salary for this position is $57,500; the hourly rate is $31.60/hour.
Apply here or send resume and cover letter to:
Help Desk Support Jobs
By Sligo Software Solutions Inc. At Albany, NY, United States
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
Help Desk Support Specialist
By VBeyond Corporation At Schenectady, NY, United States
Excellent PC skills, experience using MS Office, MS Outlook, and Excel
Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
Excellent written and verbal communication skills
Experience in renewable energy generation
Experience with industrial plant maintenance
Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
Help Desk Support Technician
By Synergy Interactive At New York City Metropolitan Area, United States
• Tech savvy with working knowledge of office automation products, databases, and remote control
We are looking for someone from a publishing, non profit or higher education company
Need Mac and PC experience.
• Complete remote troubleshooting through diagnostic techniques and pertinent questions
• Some experience as a help desk technician, desktop support or technology analyst
• Mac and PC experience
Help Desk Support Engineer
By VySystems At New York City Metropolitan Area, United States

A mid-senior level Deskside support technician with experience in handling banking & finance domain customer and trading floor support experience. Candidate should at least have 2-3 years of ...

Help Desk Support Jobs
By Jobot At Brooklyn, NY, United States
Strong technical skills and experience with service now, technical resolution, and ticketing systems.
3+ years of experience in a help desk or customer support role.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to think creatively.
Ability to work independently and as part of a team.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Computer Technician / Help Desk Support
By Enterprise Computer, LLC At Clinton, CT, United States
Exceptional organizing and time-management skills
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Offer timely technical support and teach users how to utilize computers correctly
A+ or other Industry standard certifications
Proven experience as computer technician or similar role
Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
Help Desk Support Technician
By TechnoGen, Inc. At Baltimore, MD, United States
Experience with remote troubleshooting preferred.
Possession of A+ (Remote Technician) and Network+ certification is preferred.
Skill in providing technical assistance, guidance, and training to users of varying levels of skills and abilities.
Work location will be remote work until further notice.
Performs basic troubleshooting and triage of computers via remote computer access and phone.
Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call centre environment
Help Desk Support Iii–Remote
By DRS IT Solutions Inc At Denver, CO, United States
Ø Preferred: Experience working within the education sector.
Ø Manage multiple tasks/activities simultaneously, switch priorities as needed.
Ø Effective and constructive interpersonal skills.
Ø General knowledge of technical applications and technologies.
The Client is looking for Citizens/GC
Ø Provide email and phone support for data respondents throughout the year.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Help Desk Support Specialist
By Georgia Gwinnett College At Lawrenceville, GA, United States
Demonstrated experience with end user account management.
Demonstrated experience using Helpdesk/Service Desk ticket management system.
Utilize Active Directory and Azure for account management and computer organizational unit management; perform other duties and project work as assigned.
Demonstrated 4 years work experience in Helpdesk or technology support role in higher education/public sector environment.
Demonstrated 3 years of experience in Helpdesk or technology support role
Demonstrated experience troubleshooting infrastructure and network related issues.
Help Desk & User Support Technician
By SymphonyAI At , San Diego, 92131 $19 - $21 an hour
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
Help Desk Support Specialist
By Aimic Inc At Jackson, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Jackson, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
Help Desk Support Specialist
By Aimic Inc At Chattanooga, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Chattanooga, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
Help Desk Support Technician
By Tista Science and Technology Corporation At , Rockville, 20854 $45,765 - $84,750 a year
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Familiarity with Remote Control management tools
Strong computer skills, especially with experience on Dell laptops
Very good customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience
Perform software installations and updates remotely
3+ years’ experience working in a Service Desk/Help Desk environment
Senior Specialist, Help Desk Support
By Raymond James Financial At , Southfield
Utilizes knowledge management tools to help resolve client issues.
Manages time in customer contact center setting and documents time via activity codes.
Performs other duties and responsibilities as assigned.
Basic technical knowledge of the following preferred:
Work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.
Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.
Technical Support Analyst (Help Desk)
By Anuview At , Chandler
Work with Help Desk management to create and maintain accurate knowledge articles for the team.
Pre-Requisites / Skills / Experience Requirements:
Utilize provided knowledge articles to resolve issues.
Provide remote IT support using tools such as LogMeIn and MS Teams.
Bachelor’s Degree preferred; or relevant equivalent experience
Strong verbal and written communication skills
Help Desk Support Technician, Onsite
By Sage Dental At United States
Must be able to be onsite, M-F, in our Boca Raton office. This is not a remote role.
Minimum of 1-3 years of experience in a help desk role.
Experience managing Windows machines and Citrix, preferred.
Benefits such as Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!
Primary Responsibilities (include, but are not limited to)
Assist co-workers with software problems
Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
Help Desk & User Support Technician
By SymphonyAI At San Diego, CA, United States
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
Customer Support Sme/ Help Desk Manager
By Peraton At , $135,000 - $216,000 a year
Experience with Tier 1 or 2 support
3-5+ Years of experience with agile delivery with SaaS/PaaS program applications/platforms
Experience managing a team of 5-15 people
3-5+ Years of experience supporting a federal agency specifically the Veterans Affairs OIT
High School Diploma with 3 Years experience.
CUSTOMER SUPPORT SME / HELP DESK MANAGER

Are you looking for a job that offers the opportunity to use your technical skills to help customers? Look no further! We are looking for a VoIP Support Help Desk professional to join our team and provide top-notch customer service. You will be responsible for troubleshooting and resolving customer issues related to VoIP services, as well as providing technical advice and guidance. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview VoIP Support Help Desk is responsible for providing technical support to customers using Voice over Internet Protocol (VoIP) services. This includes troubleshooting customer issues, providing technical advice, and helping customers configure their VoIP services. The Help Desk also provides customer service and support for VoIP-related products and services. Detailed Job Description The VoIP Support Help Desk is responsible for providing technical support to customers using Voice over Internet Protocol (VoIP) services. This includes troubleshooting customer issues, providing technical advice, and helping customers configure their VoIP services. The Help Desk also provides customer service and support for VoIP-related products and services. The Help Desk is responsible for responding to customer inquiries in a timely and professional manner, and for providing accurate and helpful information. The Help Desk is also responsible for escalating customer issues to the appropriate technical teams when necessary. Job Skills Required
• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to explain technical concepts to non-technical customers
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to explain technical concepts to non-technical customers
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in a customer service or technical support role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Troubleshoot customer issues related to VoIP services
• Provide technical advice and assistance to customers
• Help customers configure their VoIP services
• Escalate customer issues to the appropriate technical teams when