Voip Support Help Desk Jobs
Computer Technician / Help Desk Support
By Enterprise Computer, LLC
At Clinton, CT, United States
Remote Help Desk Support
By Phyton Talent Advisors
At New York, NY, United States
Help Desk Support Jobs
By Biogensys
At Hamilton Township, NJ, United States
Help Desk Support Jobs
By Hydrogen Group
At Denver Metropolitan Area, United States
Help Desk Support Technician
By TechnoGen, Inc.
At Baltimore, MD, United States
Help Desk Support Iii–Remote
By DRS IT Solutions Inc
At Denver, CO, United States
Help Desk Support Iii
By NextRow Digital
At Denver, CO, United States
Help Desk Support Specialist
By Georgia Gwinnett College
At Lawrenceville, GA, United States
Help Desk & User Support Technician
By SymphonyAI
At , San Diego, 92131
$19 - $21 an hour
Help Desk Support Specialist
By Aimic Inc
At Jackson, TN, United States
Help Desk Support Specialist
By Aimic Inc
At Chattanooga, TN, United States
Help Desk Support Technician
By Tista Science and Technology Corporation
At , Rockville, 20854
$45,765 - $84,750 a year
Senior Specialist, Help Desk Support
By Raymond James Financial
At , Southfield
Technical Support Analyst (Help Desk)
By Anuview
At , Chandler
Help Desk Support Technician, Onsite
By Sage Dental
At United States
Alumni Help Desk Support Technician
By Yale University
At , New Haven, 06511
Help Desk & User Support Technician
By SymphonyAI
At San Diego, CA, United States
Customer Support Sme/ Help Desk Manager
By Peraton
At ,
$135,000 - $216,000 a year
Help Desk Support Ii
By High5
At , Richardson
$25 - $28 an hour
Help Desk/Support Specialist
By QVine Corporation
At , Herndon
Are you looking for a job that offers the opportunity to use your technical skills to help customers? Look no further! We are looking for a VoIP Support Help Desk professional to join our team and provide top-notch customer service. You will be responsible for troubleshooting and resolving customer issues related to VoIP services, as well as providing technical advice and guidance. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!
Overview VoIP Support Help Desk is responsible for providing technical support to customers using Voice over Internet Protocol (VoIP) services. This includes troubleshooting customer issues, providing technical advice, and helping customers configure their VoIP services. The Help Desk also provides customer service and support for VoIP-related products and services. Detailed Job Description The VoIP Support Help Desk is responsible for providing technical support to customers using Voice over Internet Protocol (VoIP) services. This includes troubleshooting customer issues, providing technical advice, and helping customers configure their VoIP services. The Help Desk also provides customer service and support for VoIP-related products and services. The Help Desk is responsible for responding to customer inquiries in a timely and professional manner, and for providing accurate and helpful information. The Help Desk is also responsible for escalating customer issues to the appropriate technical teams when necessary. Job Skills Required• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to explain technical concepts to non-technical customers
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to explain technical concepts to non-technical customers
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of Voice over Internet Protocol (VoIP) services and products
• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in a customer service or technical support role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Troubleshoot customer issues related to VoIP services
• Provide technical advice and assistance to customers
• Help customers configure their VoIP services
• Escalate customer issues to the appropriate technical teams when
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