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IT Support Level I Jobs

It Analyst I Jobs
By Williams At Tulsa, OK, United States
Preferred: Bachelor's Degree in Computer Science, Management Information Systems, or related field
Needs basic knowledge of Microsoft Office Application and PC skills
Analyzes requirements and maintains, tests and integrates application components in a timely, cost-effective manner
Works with key business partners to identify and define requirements
Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Provides application software development services or technical support
It Support Engineer I
By Vericast At , Salt Lake City $64,200 - $70,000 a year
Preferred Experience with MDT (Microsoft Deployment) / HEAT/ BigFix / AD access management / M365 and Azure
Bachelor’s degree or equivalent work experience.
3+ Years with Bachelor’s degree or 9+ years’ work experience.
General knowledge in multiple SDLC methodologies
Strong communication and facilitation skills
The Support Engineer I work in ServiceNow working with MAC and Windows and many applications that support the business. 20%
It Engineer I Jobs
By ISI Enterprises At , Herndon, 20170 $90,000 - $110,000 a year
Create and maintain documentation (SOPs, Installation instructions, standard diagnostic processes) in the company knowledgebase
Bachelor’s degree or related field or equivalent work or military experience
CSP certification (Microsoft Certified Cloud Engineer), MSCE Certification, or equivalent
Possess a high level of leadership skills.
Certificate of Cloud Security Knowledge (CCSK)
A competitive salary and benefits package
It Manager I Jobs
By Aramark At , Bentonville, 72716

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It Client Support Manager I
By East Carolina University At , Greenville
At least two years of management experience
Manage admissions processing, incoming/outgoing mail (electronic and paper), and admissions data reporting
Manage all third-party systems including Mongoose, Main Stay, WISR/Ship Mates, CFNC, Common App, College Board, and Encoura
Continually develop improvements to the student experience of applying and enrolling to the university
License or Certification Required by Statute or Regulation
Experience working in undergraduate admissions
It Support Technician I
By Veterinary Emergency Group (VEG) At , White Plains $50,000 - $60,000 a year
0-2 years of experience or a recent graduate with a well-rounded educational foundation
Excellent communication, documentation, and presentation skills
Provide high caliber remote and in-person tech support across the organization
Extra points if you made a career change and have a rich history in the service and retail landscape
Due to a hybrid work schedule, preferences will be given to NYC residents
Ability to prioritize work tasks
It Support Engineer I
By City of Alexandria, VA At , Alexandria $50,588 - $89,022 a year
Utilizes enterprise desktop management tools for operating system and software deployments
Documents Help Desk processes and procedures through knowledgebase articles, SharePoint postings, and in-person training;
Assists the Help Desk Manager with running and processing daily and periodic reports;
Provides first level support via telephone, chat, email, or in-person to City staff requesting assistance for software and hardware issues;
Processes, routes, and escalates IT requests quickly and accurately through the City’s ITSM portal and provides feedback for improvements;
Provides technical guidance, installs and performs repairs to hardware, software, and peripheral equipment following established procedures, correcting deficiencies with senior engineers;
It Computer Operator Support I - Entry Level
By Ventra Health, Inc. At , Remote $15 - $19 an hour
At least one (1) year of experience with Windows and MS based applications
Working knowledge of HIPPA compliance
Basic knowledge of computer systems
Strong oral, written, and interpersonal communication skills
Uses automated program to download reports from hospital systems and transfers to appropriate work folders
Works with internal IT team to resolve internal system issues and programming issues
It Engineer I Jobs
By GoodRx At , Santa Monica, 90401, Ca $22.60 - $34.14 an hour
Experience with remote device management, support tools, and software deployment (e.g. Jamf, Intune, Airwatch etc.).
Strong customer service, time management and problem solving skills.
Assist end users with routine technical requests and requirements, and document processes used to resolve issues.
1-2 years’ experience providing IT support or degree in a related field.
IT Certifications in related fields are a plus.
Strong desire to learn new technology and skills to grow professionally with the company.
Specialist- It I Usa
By First Solar At Trinity, AL, United States
Acquire, closely follow and maintain current knowledge of relevant product offerings, services and support policies to provide solutions to customer problems.
Bachelor’s degree in Information Technology or related field or equivalent years of work experience
Minimum of 3 years work experience required.
Excellent customer service and interpersonal skills
Strong oral and written communication skills (technical and non-technical).
Broad range of network, server, storage, and desktop knowledge is highly desirable, including:
Mid-Level It Support Jobs
By Sligo Software Solutions Inc. At Rensselaer, NY, United States
Monitor compliance with data entry requirements
monitor compliance with data entry requirements
44 months of experience providing IT support in a Child Welfare environment.
44 months of experience providing implementation support services for new application builds in a child welfare environment.
44 months of experience providing on-site user support for a large scale (15k + users) distributed application
Day to Day tasks to be performed by candidate include:
Specialist I, It Support
By PopHealthCare At Franklin, TN, United States
Working knowledge of help desk software, databases and remote control
In person and remotely walk customers through problem solving process.
Recommended procedure modifications or improvements to the IT Manager and team members.
Preserve and grow your knowledge of help desk procedures, products and services.
Strong client-facing and communication skills
Proven working experience in providing help desk support.
It Remote Support Specialist I ($20.00 - $24.00 / Hour)
By Talentify.io At United States
Update agency management systems accurately to reflect changes in appointment status.
Manage the creation, maintenance, and termination of individual agency user profiles within the Flood quoting system.
Collaborate with Field Managers and in-house staff to process necessary agency/producer changes, appointments, and inquiries.
Stay up-to-date with state licensing regulations and system knowledge.
Manage requests related to agency mergers and acquisitions.
Ability to manage multiple tasks with attention to detail in a high-volume environment.
It Remote Support Specialist I
By Hanger, Inc. At United States
Perform responsibilities within established SOX and Security compliance criteria
Service Desk/Help Desk experience is preferred.
Strong customer service, communication, and follow-up skills are fundamental to your success in this role.
Tier 1 Help Desk Specialist - Remote
Contribute positively to our customer service, incident, and request service level agreements
Coordinate escalation and resolution of technical issues with IT teams
Senior Level It Specialist
By Hill Associates Corporation At Washington, DC, United States
Familiarity with IT business operations, including service intake, service management, and performance management procedures
Minimum of 15 years of experience in an IT function or related technical capacity
Ability to proactively communicate and collaborate with external and internal stakeholders to analyze information needs and organizational requirements
Solid written and oral communication skills, including the ability to communicate with technical and non-technical staff
Knowledge of business analysis, methods, and supporting toolsets
Direct or indirect Federal Government experience
It Support I Jobs
By Innova Solutions At Arlington, TX, United States
Must have extensive experience with Microsoft Active Directory and user management
Supports remote computing and telecommuting clients
Extensive experience with hardware/software platforms to include MS Windows 7 and 10
Extensive experience in Microsoft Suite Office 2013/2016
Good diagnostic and troubleshooting skills
Knowledge of Microsoft Lync/Skype for Business.
It Specialist I Jobs
By Rivers Casino & Resort Schenectady At Schenectady, NY, United States

Maintains network operating systems and virtual server environment.

It/Telecom Support Intern I
By Montgomery Parks At Wheaton, MD, United States
Courses in Computer Science, Information Management Systems, or any related field.
Supports the IT team in maintaining hardware, software, and other systems.
Resolves tickets and provides technical assistance and support related to computer systems.
Organizes and maintains IT resources in storage.
Current full-time enrollment at an accredited college, university, or trade school.
A 2.5 GPA (on a 4.0 scale) and at least Junior class standing.
It Support Engineer I
By Vericast At Salt Lake City, UT, United States
Preferred Experience with MDT (Microsoft Deployment) / HEAT/ BigFix / AD access management / M365 and Azure
Bachelor’s degree or equivalent work experience.
3+ Years with Bachelor’s degree or 9+ years’ work experience.
General knowledge in multiple SDLC methodologies
Strong communication and facilitation skills
The Support Engineer I work in ServiceNow working with MAC and Windows and many applications that support the business. 20%
It Analyst I - Remote
By Tenet Healthcare At Frisco, TX, United States
1 - 3 years of prior tech product management experience preferably in health IT services / health tech product environment
Experience working on Workflow Management Products desirable
Analyze requirements; construct workflow charts and diagrams; study system capabilities; write specifications
Strong project and requirement documentation skills
Develop and deliver progress reports, proposals, requirements documentation, and presentations such as system approaches, high-level flows, release notes etc.
Support testing team to understand system requirements, define testing objectives and participate in functional testing

Are you looking for an exciting opportunity to start your career in IT Support? We are looking for a motivated individual to join our team as a Level I IT Support Technician. You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you have a passion for technology and a desire to help others, this is the perfect job for you!

IT Support Level I job is a technical support role that provides first-level support to end users. This role is responsible for troubleshooting hardware and software issues, providing basic technical support, and escalating more complex issues to higher-level support personnel.

What is IT Support Level I Skill Requirements?

• Knowledge of basic computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems

What is IT Support Level I Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and technical support

What is IT Support Level I Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service and technical support

What is IT Support Level I Experience?

• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing customer service

What is IT Support Level I Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and