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IT Support Level I Jobs in Iowa

It Client Support Manager I
By East Carolina University At , Greenville
At least two years of management experience
Manage admissions processing, incoming/outgoing mail (electronic and paper), and admissions data reporting
Manage all third-party systems including Mongoose, Main Stay, WISR/Ship Mates, CFNC, Common App, College Board, and Encoura
Continually develop improvements to the student experience of applying and enrolling to the university
License or Certification Required by Statute or Regulation
Experience working in undergraduate admissions
It Computer Operator Support I - Entry Level
By Ventra Health, Inc. At , Remote $15 - $19 an hour
At least one (1) year of experience with Windows and MS based applications
Working knowledge of HIPPA compliance
Basic knowledge of computer systems
Strong oral, written, and interpersonal communication skills
Uses automated program to download reports from hospital systems and transfers to appropriate work folders
Works with internal IT team to resolve internal system issues and programming issues
It Helpdesk Remote Support; Support Specialist I
By Liberty University At , Remote
6. Previous education or professional certifications may be considered in lieu of work experience.
2. Escalate tasks due to need for higher level of technical ability or customer service skills required.
5. Strong customer service, interpersonal, and communication skills.
1. Two-year college degree, with a concentration in Computer Science or related discipline or equivalent work experience.
2. A minimum of one year of experience in computer troubleshooting or a similar technical field.
4. Microsoft Office Specialist certifications: Excel, Word, PowerPoint, Outlook.
It Support Technician I
By Webstaurant Store At , Tampa, 33614, Fl $26.50 an hour
Drive and initiative, the desire to constantly improve upon skillset and knowledge base
Ability to self-manage and self-motivate while working from home or in the office
PC, software and peripheral support experience
Excellent troubleshooting and problem-solving skills
Experience with Open Source technologies
Real-word technology support experience - intern/externships are acceptable

Are you looking for an exciting opportunity to start your career in IT Support? We are looking for a motivated individual to join our team as a Level I IT Support Technician. You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you have a passion for technology and a desire to help others, this is the perfect job for you!

IT Support Level I job is a technical support role that provides first-level support to end users. This role is responsible for troubleshooting hardware and software issues, providing basic technical support, and escalating more complex issues to higher-level support personnel.

What is IT Support Level I Skill Requirements?

• Knowledge of basic computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems

What is IT Support Level I Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and technical support

What is IT Support Level I Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service and technical support

What is IT Support Level I Experience?

• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing customer service

What is IT Support Level I Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and