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IT Support Level I Jobs in Florida

It Engineer I Jobs
By ISI Enterprises At , Herndon, 20170 $90,000 - $110,000 a year
Create and maintain documentation (SOPs, Installation instructions, standard diagnostic processes) in the company knowledgebase
Bachelor’s degree or related field or equivalent work or military experience
CSP certification (Microsoft Certified Cloud Engineer), MSCE Certification, or equivalent
Possess a high level of leadership skills.
Certificate of Cloud Security Knowledge (CCSK)
A competitive salary and benefits package
It/Helpdesk Support Level I-Ii
By TBF ENTERPRISES, INC. At Tequesta, FL, United States
IT support for Auto Dealerships and knowledge of multiple DMS’s (Dealer Management Systems)
Microsoft Windows, Microsoft 365 deployment, administration, and management
Virtual Device administration and management (Microsoft Azure)
Directly interfacing with MSP style monitoring and maintenance dashboard to provide technical and remote support for end users.
3-5 years of technical and customer support experience (Auto Dealership IT support a plus)
Remote desktop support for Microsoft Windows & Office Technologies (Desktop, Cloud)
It Service Center Support I
By Coca-Cola Bottling Company Consolidated At , Charlotte, 28211, Nc
More advanced technical knowledge, experience, and understanding of computers, networks, and applications to be able to troubleshoot issues
Knowledge acquired through 5 to up to 7 years of work experience
They are also relied upon to help the Support Technician 1 employees in answering questions, to improve their knowledge and understanding
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
It Support Specialist I
By Burlington Stores At , Redlands, 92374, Ca
Strong skills in troubleshooting the following: Windows 7/10, Microsoft Office Suite, MacOS, iOS, Internet applications, third party applications
Strong Customer Service skills are required
Organizational, Verbal, and written communication skills a plus
Associates Degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Provide effective end user hardware and software support.

Are you looking for an exciting opportunity to start your career in IT Support? We are looking for a motivated individual to join our team as a Level I IT Support Technician. You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you have a passion for technology and a desire to help others, this is the perfect job for you!

IT Support Level I job is a technical support role that provides first-level support to end users. This role is responsible for troubleshooting hardware and software issues, providing basic technical support, and escalating more complex issues to higher-level support personnel.

What is IT Support Level I Skill Requirements?

• Knowledge of basic computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems

What is IT Support Level I Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and technical support

What is IT Support Level I Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service and technical support

What is IT Support Level I Experience?

• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing customer service

What is IT Support Level I Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and