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It Help Desk Technician

Company

TotalMed, Inc.
Address Utah, United States
Employment type CONTRACTOR
Salary
Expires 2023-08-27
Posted at 9 months ago
Job Description

Position Title- Senior IS Technician/ IT Help Desk Technician

Address– Fully Remote (Must be Remote Idaho or Utah. )

Payrate- $17.88/hr.

Address– Must be Remote Idaho or Utah. (Mountain time only)

Pay- $17.88/HR

Training hours-7:00 a.m. to 3:30 p.m. (Mountain Time) M-F

2hr start window:11 a.m. to 1 p.m. Mountain Time including weekend day/night

Contract Type– Contract to possible hire


Position Purpose:

This role will be a call center role taking inbound calls. They are required to sit for long periods of time. This position requires the prompt technical responses to questions from stores and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for their software and hardware issues.


Experience/Education (MUST be included on resume):

  • Must have competent PC skills, proficiency in MS Office required
  • 6 months of application and/or hardware experience preferably in a Call Center environment.
  • Able to work in a flexible 24/7 work environment, preferred