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Salesforce Service Business Analyst Jobs

Salesforce Business Analyst Jobs
By Cloudinity Inc At Columbus, OH, United States

The engagement will be on-site with a possibility of telework at a later date 40 hours a week. 1000-hour engagement. Mon-Fri 8AM-5PM EST (There is some flexibility on workday times). Must be ...

Salesforce Business Analyst Jobs
By Yotpo At New York, United States
Customize and configure Salesforce to support various business processes, including sales, marketing, partner management, and cross-organization projects.
Serve as the primary Salesforce Administrator, ensuring the ongoing functionality, maintenance, and optimization of the Salesforce platform to meet business requirements.
Collaborate with stakeholders to gather and analyze business requirements, translating them into effective technical solutions within Salesforce.
Create and manage custom objects, fields, workflows, validation rules, process automation, and reports/dashboards within Salesforce.
Proven experience as a Salesforce Administrator or similar role, with a strong understanding of Salesforce configuration and customization.
Salesforce Administrator certification is highly desirable.
Salesforce Business Analyst Jobs
By Aureon Consulting At Atlanta, GA, United States

Our client is in need of a Business Analyst with expertise

Salesforce Business Analyst Jobs
By Incedo Inc. At California, United States
Experience with Salesforce configuration, workflows, process builder, and data management.
Knowledge of agile methodologies and project management concepts is desirable.
Collaborate with business stakeholders to gather and document functional requirements for Salesforce projects and initiatives.
Analyze and assess current business processes to identify opportunities for process improvement and automation using Salesforce capabilities.
Translate business requirements into comprehensive technical specifications, user stories, and use cases.
Work closely with development teams to ensure accurate implementation of business requirements and functional specifications.
Salesforce Business Analyst Jobs
By Aditi Consulting At Austin, TX, United States
* Excellent stakeholder management skills
* Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
* Work closely with relevant stakeholders to gather, understand and define business requirements
* Collaborate with developers and QA to test and verify that solutions will meet business requirements
* Manage risks and issues, escalating to senior stakeholders for resolution
* Document use cases, business/system/functional requirements
Salesforce Business Analyst Jobs
By Omniskope, Inc At Greater St. Louis, United States
In-depth understanding of Sales Cloud and Service Cloud functionalities, including lead and opportunity management, case management, knowledge bases, and reporting.
Familiarity with agile methodologies and project management concepts.
Collaborate with clients to gather, analyze, and document business requirements related to Salesforce implementations, enhancements, and integrations.
Translate complex business needs into clear and actionable technical requirements for developers, administrators, and other stakeholders.
Conduct thorough testing of Salesforce solutions to ensure accuracy, performance, and adherence to business requirements.
Identify opportunities for process improvement and recommend solutions to enhance system performance and user experience.
Business Analyst - Salesforce
By Tentek, Inc. At Torrance, CA, United States
Experience with CRM (Customer Relationship Management) or account management systems and processes.
Translates high-level business requirements into functional specifications and manages changes to such specifications
Gathers refines and validates complex business requirements, interdependencies, potential risks, and issues.
Work with Business and IT teams to document user stories (requirements), process flows, UAT results, status reports
Three (3) or more years of Salesforce or related CRM experience.
Must be self-motivated with strong analytical, organizational, and project coordination skills.
Salesforce Business Analyst / Salesforce Business Data Analyst
By LeadStack Inc. At United States
Over 5 years of experience as a business data analyst
Experience in Data Privacy and Data Protection
Experience in working and communicating with both information technology and strategic business teams
Salesforce object model & SOQL experience preferred
Experience in building and creating reports and dashboards in Salesforce
Experience in analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
Business Analyst - Salesforce
By Dealer Tire At United States
Leading associates and management users in recording and communicating business requirements and defining acceptance criteria.
Project Lead / Project Management experience preferred.
Meeting regularly with customers and IT Management to discuss, prioritize and report on application enhancements.
Applying change management procedures on projects to control scope.
Communicating issues and resolution timelines to meet project dates, escalating to IT Management when appropriate.
Providing overall project status to project stakeholders and IT Management
Salesforce Business Analyst - Cpq
By Omniskope, Inc At Greater St. Louis, United States
Strong understanding of sales processes, pricing strategies, and revenue management.
Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into scalable Salesforce CPQ solutions.
Analyze business requirements and work closely with stakeholders to understand their needs and goals.
Collaborate with sales, pricing, and product teams to gather and document detailed requirements for Salesforce CPQ implementation.
Proven experience as a Salesforce Business Analyst with a focus on CPQ implementation.
In-depth knowledge of Salesforce CRM and Salesforce CPQ functionalities.
Salesforce Business Analyst -Fsl
By Omniskope, Inc At Greater St. Louis, United States
Strong understanding of field service operations, including work orders, scheduling, dispatching, and mobile workforce management.
Proficiency in configuring and customizing Field Service Lightning, including service territories, resource management, and work order management.
Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into scalable Field Service Lightning solutions.
Proven experience as a Salesforce Business Analyst with a focus on Field Service Lightning implementation.
In-depth knowledge of Salesforce CRM and Field Service Lightning functionalities.
Strong communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Salesforce Business Analyst, Senior
By Booz Allen Hamilton At , Melbourne $73,100 - $166,000 a year
Experience with planning and leading business requirements gathering sessions
4+ years of experience as a business analyst
2+ years of experience with the Salesforce platform
Ability to translate business needs into effective and detailed user stories, requirements, and acceptance criteria
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
Experience in facilitating strategic, consultative sessions with clients
Salesforce Business Analyst Jobs
By Glocomms At Massachusetts, United States
Collaborate with stakeholders to gather, document, and prioritize business requirements for Salesforce projects.
Develop detailed user stories, use cases, and functional specifications to effectively communicate requirements to development and implementation teams.
Work closely with technical teams to ensure the successful translation of business requirements into actionable solutions.
Support the project and product managers in tracking project progress, identifying risks, and ensuring timely delivery of milestones.
Experience working on three or more clouds - A combination of the following: Sales, Service, Health, Marketing, Commerce, CPQ/Revenue, Community etc)
: Remote - Office in MA
Salesforce Business Analyst, Support Operations
By Workday At , Atlanta $87,800 - $131,800 a year
Familiarity with Coveo and Adobe Experience Manager (AEM)
Work and collaborate cross functionally with business technology, environments, services and product teams to prioritize requirements and define the delivery roadmap
2+ years experience of technical or configuration experience with salesforce
3+ years of experience as a Business Analyst
1+ year experience with agile development processes
Bachelor degree, or equivalent, and relevant working experience
Salesforce Business Analyst Service Cloud
By City National Bank At , Wilmington, De $87,027 - $138,965 a year
Minimum 5 years of experience in a related field (financial services, sales, CRM/customer relationship management)
Improve customer and colleague experience
Understand cross-functional impacts of business requirements to configuration, process, workflow and reporting, and incorporate into user support interactions.
Help design and execute a broader support model, inclusive of self-service materials/capabilities, in coordination with the SFDC COE roadmap.
Bachelor's Degree or equivalent Salesforce certification
Minimum 4 years of experience as a Business Analyst required
Salesforce Business Analyst Jobs
By Treasure Data, Inc. At , New York, Ny

Hybrid work environment (three times weekly):

Salesforce Business Operations Manager
By Simpson Strong-Tie At , Mckinney, 75069, Tx $99,300 - $134,100 a year
5 years of sales, enterprise-level project management, or related experience required
In depth knowledge and experience with Salesforce and administration of it is required
3 years of leadership experience required
Strong relationship building and interpersonal skills to effectively work cross functionally across different departments within the organization
Ability to prioritize and manage multiple projects and competing priorities
Bachelor’s degree in business or related field preferred
Salesforce Business Analyst – Cpq
By ChargePoint At Campbell, CA, United States
Knowledge of integrations with other systems and familiarity with data migration and data management principles.
Experience in Sales Operations order management processes
Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.
Analyze business processes, identify areas for improvement, and recommend updated processes leveraging Salesforce capabilities and automation.
Conduct user interviews, workshops, and brainstorming sessions to elicit requirements and drive consensus among stakeholders.
Stay up-to-date with Salesforce updates, new features, and industry best practices to continuously enhance system capabilities and drive innovation.
Salesforce Business Analyst Jobs
By SysMind At Conshohocken, PA, United States

Experience: A minimum of 1-3 years of experience as Business Analyst in financial industry domain.

Salesforce Business Analyst - Remote
By Talentify.io At United States
8+ years of proven professional experience in sales, preferably in retail, consumer goods, or media
Minimum 2+ years of experience selling professional services in the Salesforce ecosystem
Previous experience selling through channel partners
Prior experience utilizing Salesforce.com CRM
Strong organizational and productivity skills
Build a pipeline of new opportunities through networking, prospecting, and sales and marketing activities

Are you looking for an exciting opportunity to use your Salesforce expertise to help drive business success? We are looking for a Salesforce Service Business Analyst to join our team and help us deliver exceptional customer service. You will be responsible for analyzing customer service data, creating reports, and providing insights to help improve our customer service processes. If you have a passion for Salesforce and a desire to make a difference, this could be the perfect job for you!

A Salesforce Service Business Analyst is responsible for analyzing customer service data and developing strategies to improve customer service operations. They work with Salesforce to develop and implement customer service solutions that meet the needs of the organization.

What is Salesforce Service Business Analyst Job Skills Required?

• Knowledge of Salesforce and its related products
• Knowledge of customer service operations
• Ability to analyze customer service data
• Ability to develop customer service strategies
• Ability to communicate effectively with stakeholders
• Ability to work independently and collaboratively
• Ability to manage multiple projects simultaneously

What is Salesforce Service Business Analyst Job Qualifications?

• Bachelor’s degree in Business Administration, Computer Science, or a related field
• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software

What is Salesforce Service Business Analyst Job Knowledge?

• Knowledge of customer service operations
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software
• Knowledge of Salesforce and its related products

What is Salesforce Service Business Analyst Job Experience?

• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce

What is Salesforce Service Business Analyst Job Responsibilities?

• Analyze customer service data to identify areas of improvement
• Develop customer service strategies to improve customer service operations
• Implement customer service solutions using Salesforce
• Monitor customer service operations to ensure compliance with customer service standards
• Collaborate with stakeholders to ensure customer service goals are met
• Manage multiple projects simultaneously to ensure customer service objectives are achieved