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Salesforce Service Business Analyst Jobs in Missouri

Salesforce Business Analyst Jobs
By Incedo Inc. At California, United States
Experience with Salesforce configuration, workflows, process builder, and data management.
Knowledge of agile methodologies and project management concepts is desirable.
Collaborate with business stakeholders to gather and document functional requirements for Salesforce projects and initiatives.
Analyze and assess current business processes to identify opportunities for process improvement and automation using Salesforce capabilities.
Translate business requirements into comprehensive technical specifications, user stories, and use cases.
Work closely with development teams to ensure accurate implementation of business requirements and functional specifications.
Remote Business Analyst - Salesforce
By Tentek, Inc. At California, United States
Experience with CRM (Customer Relationship Management) or account management systems and processes.
Translates high-level business requirements into functional specifications and manages changes to such specifications
Gathers refines and validates complex business requirements, interdependencies, potential risks, and issues.
Work with Business and IT teams to document user stories (requirements), process flows, UAT results, status reports
Three (3) or more years of Salesforce or related CRM experience.
Must be self-motivated with strong analytical, organizational, and project coordination skills.
Senior Salesforce Business Analyst (Cpq)
By Omniskope, Inc At St Louis, MO, United States
Knowledge of JIRA, Confluence, or similar tracking and management tools.
3 Years of working in & around the Quote to Cash process, including CPQ, Contract Management, and Billing
Facilitate business process review workshops and perform a detailed analysis of client business requirements.
Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development
Develop technical requirements and specifications for customers and the technical delivery team
Manage technical teams for Force.com development and integrations to other business applications
Business Analyst - Salesforce
By Omniskope, Inc At St Louis, MO, United States
Knowledge of field service management software and tools is a plus.
Monitor key performance indicators (KPIs) and provide regular reports to senior management.
3-5 years of Business Analysis experience in handling Salesforce Projects.
Experience with Field Service Lightning is strongly preferred.
Strong analytical and problem-solving skills, with the ability to develop insights and recommendations based on data analysis.
Experience with Salesforce is highly desirable.

Are you looking for an exciting opportunity to use your Salesforce expertise to help drive business success? We are looking for a Salesforce Service Business Analyst to join our team and help us deliver exceptional customer service. You will be responsible for analyzing customer service data, creating reports, and providing insights to help improve our customer service processes. If you have a passion for Salesforce and a desire to make a difference, this could be the perfect job for you!

A Salesforce Service Business Analyst is responsible for analyzing customer service data and developing strategies to improve customer service operations. They work with Salesforce to develop and implement customer service solutions that meet the needs of the organization.

What is Salesforce Service Business Analyst Job Skills Required?

• Knowledge of Salesforce and its related products
• Knowledge of customer service operations
• Ability to analyze customer service data
• Ability to develop customer service strategies
• Ability to communicate effectively with stakeholders
• Ability to work independently and collaboratively
• Ability to manage multiple projects simultaneously

What is Salesforce Service Business Analyst Job Qualifications?

• Bachelor’s degree in Business Administration, Computer Science, or a related field
• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software

What is Salesforce Service Business Analyst Job Knowledge?

• Knowledge of customer service operations
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software
• Knowledge of Salesforce and its related products

What is Salesforce Service Business Analyst Job Experience?

• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce

What is Salesforce Service Business Analyst Job Responsibilities?

• Analyze customer service data to identify areas of improvement
• Develop customer service strategies to improve customer service operations
• Implement customer service solutions using Salesforce
• Monitor customer service operations to ensure compliance with customer service standards
• Collaborate with stakeholders to ensure customer service goals are met
• Manage multiple projects simultaneously to ensure customer service objectives are achieved