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Salesforce Service Business Analyst Jobs in New York

Salesforce Business Analyst Jobs
By Yotpo At New York, United States
Customize and configure Salesforce to support various business processes, including sales, marketing, partner management, and cross-organization projects.
Serve as the primary Salesforce Administrator, ensuring the ongoing functionality, maintenance, and optimization of the Salesforce platform to meet business requirements.
Collaborate with stakeholders to gather and analyze business requirements, translating them into effective technical solutions within Salesforce.
Create and manage custom objects, fields, workflows, validation rules, process automation, and reports/dashboards within Salesforce.
Proven experience as a Salesforce Administrator or similar role, with a strong understanding of Salesforce configuration and customization.
Salesforce Administrator certification is highly desirable.
Salesforce Business Analyst Jobs
By Treasure Data, Inc. At , New York, Ny

Hybrid work environment (three times weekly):

Salesforce Business Analyst Jobs
By VTS At New York, NY, United States
Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
Strong analytical skills, including intermediate level Excel skills (Pivot tables, vlookups, etc.)
Experience in data migration and integrating 3rd party systems with Salesforce
Oversee the monthly sales commissions using software
QA and validate changes that impact the existing system through Salesforce
Assist with managing 3rd party app Integrations and configurations for apps such as CaptivateIQ, RingLead, Rollup Helper and DocuSign
Business Analyst, Salesforce - Consultant
By Talener At New York, NY, United States
Strong requirements gathering skills, and ability to communicate with diverse set of stakeholders (Technical, Non-technical, Executives, Finance teams, users, etc.)
Knowledge and experience working with Salesforce, Salesforce objects
3+ years of professional experience as a Business analyst, with expertise in writing and documentation
Strong emotional intelligence and communication sklils
Health insurance, medical & dental available
6-12 month contract with opportunity to be extended
Business Analyst (Service Restaurant Domain)
By LTIMindtree At New York, NY, United States
• Excellent communication, organizational, and project management skills.
• Develop and manage requirements documents.
• Provide support for requirements gathering and business process analysis.
• Develop and manage product roadmaps.
• Ensure that customer requirements are met in the development of product solutions.
• Evaluate and manage product performance.

Are you looking for an exciting opportunity to use your Salesforce expertise to help drive business success? We are looking for a Salesforce Service Business Analyst to join our team and help us deliver exceptional customer service. You will be responsible for analyzing customer service data, creating reports, and providing insights to help improve our customer service processes. If you have a passion for Salesforce and a desire to make a difference, this could be the perfect job for you!

A Salesforce Service Business Analyst is responsible for analyzing customer service data and developing strategies to improve customer service operations. They work with Salesforce to develop and implement customer service solutions that meet the needs of the organization.

What is Salesforce Service Business Analyst Job Skills Required?

• Knowledge of Salesforce and its related products
• Knowledge of customer service operations
• Ability to analyze customer service data
• Ability to develop customer service strategies
• Ability to communicate effectively with stakeholders
• Ability to work independently and collaboratively
• Ability to manage multiple projects simultaneously

What is Salesforce Service Business Analyst Job Qualifications?

• Bachelor’s degree in Business Administration, Computer Science, or a related field
• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software

What is Salesforce Service Business Analyst Job Knowledge?

• Knowledge of customer service operations
• Knowledge of customer service best practices
• Knowledge of customer service metrics
• Knowledge of customer service software
• Knowledge of Salesforce and its related products

What is Salesforce Service Business Analyst Job Experience?

• At least two years of experience in customer service operations
• At least one year of experience working with Salesforce

What is Salesforce Service Business Analyst Job Responsibilities?

• Analyze customer service data to identify areas of improvement
• Develop customer service strategies to improve customer service operations
• Implement customer service solutions using Salesforce
• Monitor customer service operations to ensure compliance with customer service standards
• Collaborate with stakeholders to ensure customer service goals are met
• Manage multiple projects simultaneously to ensure customer service objectives are achieved