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Remote It Support Specialist Jobs in Utah

It Support Specialist Jobs
By Obran Cooperative At Honolulu, HI, United States
Experience with digital security best practices and systems - like firewalls, VPN, password and account management, etc.
An ever growing set of member benefits offered to all Obran Cooperative members
Work with appropriate internal teams to solve tech related issues and manage them through resolution
Effectively prioritize and manage tickets and workload
Make recommendations for purchasing items to fulfill end users' requirements
Proven experience as an IT Helpdesk Support Technician or in a similar role
Order Support Specialist (Remote)
By SnugZ USA At West Jordan, UT, United States
Stable personal network at home. (We prefer plugged in directly to router and if that is not
Essential Competencies (Knowledge And Abilities)
Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:
Make requested changes to customer orders
Confirm that we have all necessary information to make changes to the order
Use variety of resources to answer questions from customer
Remote Client Support Specialist
By ApplicantPro At Eagle Mountain, UT, United States
full- or part-time Remote Client Support Specialist
What You Do As a Remote Client Support Specialist
WOULD YOU BE A GREAT REMOTE CLIENT SUPPORT SPECIALIST?
Ability to discuss additional features, upgrades, or services with confidence
Our full-time (30+ hours per week) employees also have access to
CONNECT WITH OUR CUSTOMER SERVICE TEAM!
It Support Analyst Ii 100% Remote
By Vaco At Utah, United States
IT certifications or equivalent work experience preferred
Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
Remote control tools - Bomgar preferred
See attached for a detailed job description
It Support Specialist Jobs
By Littleton Coin Company At Washington, DC, United States
At least 3 years of experience in the IT services field
Microsoft Certified Professional certification strongly preferred
Passion for teamwork, continuing education, problem solving and exceptional customer service
Advanced Windows XP experience preferred
Be familiar with and capable of supporting and troubleshooting the common small business technologies, particularly Microsoft products
Deliver excellent customer service onsite and via the telephone including:

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions