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It Support Analyst Ii 100% Remote

Company

Vaco
Address Utah, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-07-07
Posted at 10 months ago
Job Description


Requirement:
  • IT certifications or equivalent work experience preferred
· 3+ years' experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and hand held scanners

· 2+ years' experience supporting the following applications and technologies preferred:

o Trend Micro Antivirus

o Citrix

o Active Directory

o TCPIP, DNS, DHCP, WINS

o VPN client configuration

o Microsoft Exchange/Outlook: Creating rules

o Microsoft Excel: understanding Macros and formulas

o Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues

o Help Desk Incident Management Software

o SQL or Microsoft Access database
  • Remote control tools - Bomgar preferred
· Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required
  • See attached for a detailed job description
  • Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required