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Remote It Support Specialist Jobs in Nevada

Remote It Support Specialist
By Jobot At Las Vegas, NV, United States
Life Insurance - 100% paid for by company
Extended holiday periods, including the entire week of Christmas
Internet and Cell Phone reimbursement
Want to learn more about this role and Jobot?
Sr. Manager, Healthcare It (Connectivity Support) - Remote
By IQVIA At , Phoenix
Prioritize the time management of the Connectivity Support team within the region and assist with logistics
Create and pull reports for customer interactions, performed tasks, and installation tracking in customer relationship management (CRM) system
Bachelor’s degree in IT-related fields or equivalent experience
Minimum of 5 years of relevant experience in IT
Minimum of 3 years of supervisory experience of a team
Strong organizational and follow up skills
It Support Specialist Jobs
By Zappos.com At , Las Vegas, 89101, Nv $21.25 - $23.75 an hour
Escalating critical customer situations to the appropriate level of management and engineering expertise.
Zappos pays 100% of every employee’s medical, dental, and vision benefits.
A multitude of benefits and incentives to stay mentally and physically healthy and fit.
Communicating technical issues and solutions to technical and non-technical employees, system managers, and engineering experts.
At least two (2) years of Tech Support/Helpdesk experience within an enterprise environment required.
Experience in the set-up, configuration, and use of computer hardware, software, and networks.
Remote It Helpdesk Support Specialist
By Reynolds and Reynolds At , Las Vegas, 89101, Nv
Knowledge and experience with Windows Active Directory domains
High School Degree or General Education Degree (GED) required
*Remote position - must live in Pacific Time Zone*
Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
Work with troubleshooting switches, routers, and firewalls while maintaining a firm understanding of their roles
At least 2-3 years in an IT Helpdesk/Desktop Support role

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions