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Remote It Support Specialist Jobs in Florida

It Support Specialist Jobs
By Stevens Construction, Inc. At Fort Myers, FL, United States
Familiarity with IT service management (ITSM) principles and tools.
Create and maintain technical documentation, including user guides, troubleshooting procedures, and knowledge base articles.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an IT Support Specialist or in a similar technical support role.
Strong knowledge of computer hardware, software, networking, and operating systems (Windows and MacOS).
Experience with supporting Windows 10/11.
It Support Specialist Jobs
By Straz Center for the Performing Arts At Tampa, FL, United States
Minimum Qualifications (Knowledge, Skills, And Abilities)
Facilitate software and hardware lifecycle management process.
Microsoft Teams and End Point Manager preferred, but not required.
Help Desk Support - 50%
Technology Deployment and Inventory Maintenance - 15%
First level support for end-user issues.
It Support Specialist Jobs
By Harvey Nash USA At Orlando, FL, United States
Mobile device experience working for a Wireless company.
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
Understand the importance of asset inventory and how to maintain an organized inventory.
Maintains passwords, data integrity and file system security for the desktop environment.
Communicates highly technical information to both technical and nontechnical personnel.

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions