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Remote It Support Specialist Jobs in Iowa

Sales Support Specialist- Remote
By Kimberly-Clark At , Remote
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Additional information about the compensation and benefits for this role are available upon request. You may contact
It Support Specialist | Remote
By Cardinal Financial At , Remote
Provide admin assistance as requested for internal systems and credential management for third party vendors.
Management of user accounts, security and distribution groups as needed
At Least 1-2 years of experience and key knowledge of the following:
Cloud-based portal management (Google, Office 365, etc.)
Keep Support Team manager informed of user-related support requests as needed
Chat and Phone-based Support to assist our internal employees with Information Technology related issues
User Services It Specialist - Remote
By Ottawa University At , Remote
(education based on essential job duties and requirements consistent with business necessity):
experience based on requirements in role and are consistent with business necessity)
Work with external technology support team(s), while proactively providing updates to the knowledge base and communicating outages and changes.
Maintain knowledge of current/future technologies through continued training/learning opportunities and self-motivation.
Strong skills with supporting common Microsoft and Apple systems/technologies.
Experience and/or willingness to learn current university website platform and provide updates, as needed.
It/Ot Engineer, Remote Support
By Rockwell Automation At , Remote $79,300 - $95,160 a year
Provide technical support for the FactoryTalk OperationSuite of products with a concentration on ThinManager
To learn more about our benefits package, please visit at www.raquickfind.com.
Support internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers
Support by telephone, email or technical notes and collaborate to solve complex troubleshooting and show technical engineering expertise
Occasionally cover a shift after hours and carry a weekend support phone to provide support for 24x7 customer.
Bachelor’s Degree in Electrical or Computer Engineering, Computer Science, or Information Systems
It Helpdesk Remote Support; Support Specialist I
By Liberty University At , Remote
6. Previous education or professional certifications may be considered in lieu of work experience.
2. Escalate tasks due to need for higher level of technical ability or customer service skills required.
5. Strong customer service, interpersonal, and communication skills.
1. Two-year college degree, with a concentration in Computer Science or related discipline or equivalent work experience.
2. A minimum of one year of experience in computer troubleshooting or a similar technical field.
4. Microsoft Office Specialist certifications: Excel, Word, PowerPoint, Outlook.
Technology Support Specialist (Remote)
By BCD Travel Corporate At , Remote
Experience in process management (design, document and implement processes)
Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
Extensive experience in the travel industry with proficiency in Sabre GDS
Strong problem solving and process reengineering skills, ability to work on multiple projects concurrently
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Compliance Support Specialist (Remote)
By Intoxalock At , Remote
Benefits include Paid Time Off, 401(k) & Health/Life/Vision/Dental insurance
CST won the 2022 Top Workplace Award locally and nationally–and 2023 Best Place for Working Parents Award
We are the nation’s largest interlock provider
Growth Oriented- 7 years of over 10%+ growth annually. Doubled in size over the past 2-3 years
Ongoing Professional Training online via Litmos
Check out this list of just a few of the many good reasons why…..
It Testing Specialist (Remote)
By Florida Blue At , Remote
Should have solid work experience with testing management tools and concepts and have a solid knowledge of automated testing tools.
Responsible for ensuring end to end testing methodology including all appropriate documentation and requirements.
Participates in requirements gathering sessions or solicits information on incomplete requirements.
Knowledge of performance and security vulnerability testing is a plus.
Required Work Experience: 3+ years related work experience in progressive work experience in business and/or system testing.
Required Education: High school diploma or GED.
Junior It Security Specialist - Remote
By Florida Blue At , Remote
Creates and coordinates completion of detailed security reports to fulfill audit, management, or business owner requirements.
Ability to manage tasks independently without close supervision and take ownership of responsibilities
Provisions user security roles and manages security groups across systems, platforms, databases, applications, servers, directors, and folders.
Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience.
Creates or maintains application scripts and uses application specific tools to create or manage application security.
Plans, coordinates, communicates, tests, and implements audits ensuring that access entitlements are appropriate for job requirements.
Specialist It Service Management And Compliance - Application Support (Remote)
By Transamerica At , Remote $120,000 - $160,000 a year
Seven years of technology management, including IT service management or production support experience
Strong understanding of service management frameworks (ITIL); working knowledge of integrated service management tool(s) such as ServiceNow.
Experience overseeing and executing in ITIL operations processes including incident management and problem management,
Experience and understanding of Information Systems (IS) Incident and Problem Management principles and process lifecycle
Interpersonal and relationship management skills
Experience with service management across different locations and a multi-sourced environment

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions