Application Support Analyst I-Research Platforms (Remote/Hybrid) (2022-5465)

Job Title: Application Support Analyst I-Research Platforms (Remote/Hybrid)

Department: I S Research Systems

Shift: 1st

Specialty: Analytics

Job Number: 2022-5465

Date Posted: 12/22/2022

Position Type: Information Services

Job Qualifications

Application Support Analyst I

Full Time - Hybrid or Remote Position

Rush University Medical Center is one of the country's leading medical centers pushing the boundaries of healthcare services with innovative, compassionate, and accountable team members. Are you ready to challenge and grow your skills, contribute to providing top quality patient care, and enhance your career? Rush is a diverse and inclusive culture, and offers a competitive salary, and a valuable compensation package including health, dental and vision benefits, retirement, health savings accounts, and tuition assistance to invest in your future.

This position identifies and analyzes user requirements, recommends appropriate applications or modifications, and provides support for all applications and systems identified within the team's Application Portfolio. Candidates should have experience working with APIs, Tableau, Maestro dashboards and customizing research platforms / systems including the Rush Research Portal (RRP), Clinical Trial Management System (CTMS) / OnCore, or Research Electronic Data Capture (REDCap).

The Application Support Analyst exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Position Highlights

As a full time position, you are eligible for Rush medical, retirement, time off and education benefits.

This position is a hybrid position; however, it can be fully remote for those not local.

Use industry leading Cloud technology including Microsoft Edge.

As an Entry-Level position, there is room to grow into higher level positions.

Position Responsibilities

Participates in requirements analysis sessions and able to document requirements.

Participates in process workflow sessions and document workflow maps.

Investigates user problems and needs, identifies their source, performs troubleshooting.

Assist in system unit testing, integration testing and regression testing for enhancements, new functionality and upgrades.

Reports task activity and status to management.

Position Requirements

Bachelor's degree in Information Technology, Information Systems, Computer Engineering or related field.

An Associate's degree with four (4) years of exprience will be accepted In lieu of a bachelor's degree.

0 - 3 years of system analysis and/or application support experience.

Experience working with ERP systems either on a project team or as an end-user.

Clear and concise written and verbal communication skills.

Analytical, multi-tasking and problem-solving skills.

Preferred Job Qualifications

Knowledge of application configuration tools.

Knowledge of computer/computational science, data analysis, and programming technologies, concepts, and techniques.

Company Highlights

Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital.

For demonstrating leadership in the use of information technology, Rush University Medical Center and Rush Oak Park Hospital have been listed among the most wired hospitals in the nation by Hospitals & Health Networks magazine.

Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.

Rush offers a competitive salary, and valuable healthy living benefits including: health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#AZURE #azure #Cloud #CLOUD