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Product Support Generalist I Jobs

Product Support Analyst I
By InComm Payments At Sandy, UT, United States
Work prioritization and time management skills.
Document activities in the call management and ticketing system as required.
Other tasks and responsibilities as assigned by leadership team.
1+ years of experience in customer service.
Clearly demonstrated skills working in a team environment.
Computer literate and moderate technical skills preferred.
Product Engineer I Jobs
By Medtronic At , North Haven, 06473
0 years of experience required
May assist customer in device usage problems or customer testing of complex devices.
A Day in the Life
Product Manager I Jobs
By Solera At , Remote
Supports the product management staff with product management role based training
Experience translating business and customer needs into functional and technical requirements
Attention to detail, superior time management
Work directly with user experience design, engineering, operations, sales, product marketing, and external vendors to take products from inception to delivery
Completes operational requirements as assigned within Product Department
Articulate and manage the factors that drive brand and product demand while ensuring products are delivering expected value to clients
Sr Product Support Specialist I
By Perrigo At , Charlottesville, 22911, Va
At least five (5) years of professional work experience in healthcare or customer service.
Experience in customer interviewing techniques related to adverse events, product support and complaints, is preferred.
Demonstrate good listening skills with the ability to diffuse irate or frustrated callers.
Knowledge of medical terminology, required.
Previous experience working in an FDA regulated industry, preferred.
Excellent written and oral communication skills with strong interpersonal skills.
Product Manager I Jobs
By Kyte At San Francisco, CA, United States
Time Management: Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment
Some exposure to project management principles and methodologies, demonstrating an ability to manage tasks and deliver results within given timelines
Basic knowledge or experience with customer support tools, ticketing systems, or CRM software is a plus
Passion for Customer Satisfaction: A strong desire to understand customer needs and contribute to enhancing their support experience
Analytical Skills: Ability to analyze data and draw meaningful conclusions to support decision-making (Mid-level proficiency in SQL required)
$75 Monthly Flexible Wellness Benefit
Escalated Support / Product Expert I
By Automatiq At Atlanta, GA, United States

We are seeking an experienced Technical Support / Product Expert to join our market-leading, fast-growing, event ticketing technology company. As a Technical Support / Product Expert, you will report ...

Product Manager I Jobs
By DraftKings Inc. At Boston, MA, United States
Conduct thorough research and analysis to understand user requirements and pain points related to player account management.
Recommend innovative solutions and features that differentiate our player account management offering and drive customer satisfaction.
2+ years of experience in product management or related roles, preferably in the online sports betting or iGaming industry.
Contribute to the development and execution of the product strategy for player account management, aligning with business goals and customer needs.
Collaborate closely with Engineering teams to ensure the successful development, testing, and delivery of player account management features and enhancements.
Partner with UX/UI Designers to create intuitive and user-friendly account management interfaces, optimizing the user journey and driving customer satisfaction.
Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
Product Manager I Jobs
By FOX Tech At Los Angeles, CA, United States
Liaise with various partners like the CMS team and Editorial as required on new capabilities
Gather requirements to define minimum viable product and phasing
Experience writing product specifications for development teams
BA/BS in Computer Science, engineering, related disciplines or equivalent practical experience
a Snapshot Of Your Responsibilities
Work effectively with a team of developers to ensure a consistently smooth process of code deployment to market
Product Manager I Jobs
By Frost At San Antonio, TX, United States
5+ years of experience in product management with a record of successfully delivering complex products and services
Communicate with management and product stakeholders to show product features
Work with support teams to understand solution architecture, operational impacts, and ensure that solutions meet stakeholder requirements
Bachelor’s degree in computer science, business, a related field, or equivalent work experience
Extensive experience with Agile methodologies including Scrum and Kanban
Advanced knowledge of bank operations and financial solutions
Product Copywriter I Jobs
By Backcountry At Park City, UT, United States
Experience working within a Content Management System
Synthesize information from catalogs, vendor websites and representatives, third party resources, and firsthand experience
Experience writing for e-commerce or related industries (outdoor, lifestyle, cycling)
Deep knowledge of the products that we carry and culture surrounding these target markets
This position is based onsite in our Park City, Utah Headquarters office
Write product descriptions for e-commerce retail sites
Product Manager I Jobs
By Sezzle At United States
Strong stakeholder management and leadership skills
Experience in leading teams and/or influencing outcomes
2+ years of experience using qualitative and quantitative methodologies to understand customers ability to explore and structure customers' insights
Strong analytical and data visualization skills
Ability to translate product needs into technology requirements
Experience in payments, fin-tech, or credit building industries
Climate Product Generalist Jobs
By HGS At ,
Minimum Job Requirements: (Education, Experience, Skills)
Excellent time management and problem-solving skills.
Develop and maintain working product knowledge for all Climate FieldView products.
Strong writing skills; evidence of creativity.
Experience working in the Google Suite environment.
Experience working in the Salesforce environment.
Engineer I - Product
By Microchip Technology Inc. At Chandler, AZ, United States

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of ...

Product Engineer I Jobs
By HI-LEX Controls, Inc. At Battle Creek, MI, United States

Specialized Training, Skills, Abilities, Experience:

Physical Requirements / Working Conditions:

Technical Product Sales Support Engineer I
By Comcast At , Harrisburg, Pa
Education: Bachelor's Degree, Certifications, CISCO Certified
Competitive salary based on experience
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
Prior Sales Engineer experience at the Enterprise Account level required
Other duties and responsibilities as assigned.
Relative Work Experience: 2-5 Years
Product Support Generalist Jobs
By Classy At United States
World-class organizational skills. Thrive in a world where you’ll balance customer questions and complex assignments with many moving parts.
Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.
Hybrid workplace with fully remote flexibility for many roles
Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Build the brand of a fast-growing start-up through professional and timely communication.
Solve complex customer problems FAST by collaborating across Classy teams.
Office/Prgm Support Generalist
By University of Vermont At , Burlington, Vt
Minimum Qualifications (or equivalent combination of education and experience)
Diverse Issues in Higher Education
Please specify here where applicable. Enter "NA" if not applicable. (Open Ended Question)
American Association for Affirmative Action
Community Organization (Please specify below)
Consortium of Higher Ed LGBT Resource Professionals
Product Manager I Jobs
By Principal Financial Group At , Des Moines, 50392, Ia $95,200 - $182,400 a year
Bachelor's degree or equivalent experience, plus 10+ years of business or product management experience
Create connectivity within our technology to offer personalized experiences.
Provide timely and relevant insights and data to the internal partners responsible for delivering the customer experience.
Mobilize employees in the moment and influence experiences as they happen.
Manage competing priorities with consistency and transparency.
Superb communication skills including the ability to influence and negotiate with partners at all levels of the company
Kcb Product Manager I
By KeyBank At New York, United States
Assist in preparing business reviews to highlight findings and recommendations to senior management.
Strong Microsoft PowerPoint and excel skills and experience
Assist in the development of compelling marketing offers and partner to successfully grow relationships.
Ability to work with a team of knowledge professionals and partners
Ability to work effectively with middle level managers and with large interdisciplinary teams
Strong communication skills (written, verbal, active-listening); ability to structure and deliver clearly articulate presentations

Are you looking for an exciting opportunity to use your customer service and technical skills to help customers? We are looking for a Product Support Generalist I to join our team and provide exceptional customer service and technical support. You will be responsible for troubleshooting customer issues, providing product information, and helping customers find solutions to their problems. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview:

Product Support Generalist I is a customer service role that provides technical support and troubleshooting for customers using a company’s products. The Product Support Generalist I is responsible for responding to customer inquiries, resolving customer issues, and providing product information.

Detailed Job Description:

The Product Support Generalist I is responsible for providing technical support and troubleshooting for customers using a company’s products. This includes responding to customer inquiries, resolving customer issues, and providing product information. The Product Support Generalist I must be able to quickly and accurately diagnose customer issues and provide solutions. The Product Support Generalist I must also be able to effectively communicate with customers and provide clear instructions.

What is Product Support Generalist I Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Ability to quickly and accurately diagnose customer issues
• Excellent communication skills
• Ability to provide clear instructions
• Knowledge of the company’s products

What is Product Support Generalist I Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the company’s products

What is Product Support Generalist I Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the company’s products
• Knowledge of troubleshooting and problem-solving techniques

What is Product Support Generalist I Job Experience?

• Previous customer service experience
• Previous experience with the company’s products

What is Product Support Generalist I Job Responsibilities?

• Respond to customer inquiries and provide product information
• Resolve customer issues and provide solutions
• Troubleshoot customer issues and provide technical support
• Provide clear instructions to customers
• Maintain customer records and update customer information