Register
Recruit Create CV

Product Support Generalist I Jobs in Iowa

Product Manager I Jobs
By Solera At , Remote
Supports the product management staff with product management role based training
Experience translating business and customer needs into functional and technical requirements
Attention to detail, superior time management
Work directly with user experience design, engineering, operations, sales, product marketing, and external vendors to take products from inception to delivery
Completes operational requirements as assigned within Product Department
Articulate and manage the factors that drive brand and product demand while ensuring products are delivering expected value to clients
Product Manager I Jobs
By Principal Financial Group At , Des Moines, 50392, Ia $95,200 - $182,400 a year
Bachelor's degree or equivalent experience, plus 10+ years of business or product management experience
Create connectivity within our technology to offer personalized experiences.
Provide timely and relevant insights and data to the internal partners responsible for delivering the customer experience.
Mobilize employees in the moment and influence experiences as they happen.
Manage competing priorities with consistency and transparency.
Superb communication skills including the ability to influence and negotiate with partners at all levels of the company

Are you looking for an exciting opportunity to use your customer service and technical skills to help customers? We are looking for a Product Support Generalist I to join our team and provide exceptional customer service and technical support. You will be responsible for troubleshooting customer issues, providing product information, and helping customers find solutions to their problems. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview:

Product Support Generalist I is a customer service role that provides technical support and troubleshooting for customers using a company’s products. The Product Support Generalist I is responsible for responding to customer inquiries, resolving customer issues, and providing product information.

Detailed Job Description:

The Product Support Generalist I is responsible for providing technical support and troubleshooting for customers using a company’s products. This includes responding to customer inquiries, resolving customer issues, and providing product information. The Product Support Generalist I must be able to quickly and accurately diagnose customer issues and provide solutions. The Product Support Generalist I must also be able to effectively communicate with customers and provide clear instructions.

What is Product Support Generalist I Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Ability to quickly and accurately diagnose customer issues
• Excellent communication skills
• Ability to provide clear instructions
• Knowledge of the company’s products

What is Product Support Generalist I Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the company’s products

What is Product Support Generalist I Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the company’s products
• Knowledge of troubleshooting and problem-solving techniques

What is Product Support Generalist I Job Experience?

• Previous customer service experience
• Previous experience with the company’s products

What is Product Support Generalist I Job Responsibilities?

• Respond to customer inquiries and provide product information
• Resolve customer issues and provide solutions
• Troubleshoot customer issues and provide technical support
• Provide clear instructions to customers
• Maintain customer records and update customer information