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Technical Product Sales Support Engineer I

Company

Comcast
Address , Harrisburg, Pa
Employment type
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description

Are you a tech savvy individual who enjoys providing guidance to cross functional teams? Are you seeking a work from home position with growth potential and benefits that have you in mind? If so, this virtual position with limited travel within the Northeast Division may be just what you are looking for!

The Technical Product Sales Support Engineer is responsible for technical sales support on Advanced Voice services to achieve target budget for the sales professionals with which they are aligned. Act as the technical expert during the presales process and provide experienced support to the customer's technical team to bridge their need with Comcast services and products. Works as a collaborative member of the sales team to market and sell the Company's voice product lines including Comcast Managed Voice, PRI, SIP Trunks, Hospitality and BCI services as a bundle or standalone offer.

GREAT PERKS AND BENEFITS:
  • Competitive salary based on experience
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
  • Paid training
  • 401k available after 90 days
  • Tuition Reimbursement (where applicable)
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
  • Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
- Core Responsibilities:
  • Creates, reviews and executes product test plans and cases, documents test progress and reports results.
  • Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
  • Assists representatives and customers in evaluating and selecting products.
  • Cisco certification required.
  • Applicants must reside in the Northeast Division.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Provides timely, technical support and problem resolution for field service questions.
  • Supports Sales team with product modifications and engineering expertise for custom projects.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Recommends products to meet customer needs.
  • Prior Sales Engineer experience at the Enterprise Account level required
  • Other duties and responsibilities as assigned.
  • Limited amount of travel within the Northeast Division footprint.
Preferred Requirements:
  • Applicants must reside in the Northeast Division.
  • Education: Bachelor's Degree, Certifications, CISCO Certified
  • Relative Work Experience: 2-5 Years
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast in an EOE/Veterans/Disabled/LGBT employer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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