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Pharmacy Call Center Representative Jobs

Call Center Clinical Pharmacy Technician - Remote
By Prime Therapeutics At , Remote
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Excellent written and verbal communication skills.
Pharmacy Call Center Quality Assurance Specialist - Remote
By Gainwell Technologies LLC At , $50,400 - $72,000 a year
2 years of call center customer care experience, preferably in a technical environment.
Strong attention to detail, exceptional listening and analytical skills.
Excellent communication skills both written and verbal required.
Participates in customer and client listening programs to identify customer needs and expectations.
Monitor the effectiveness and quality of incoming calls.
Audit prior authorizations for accuracy.
Call Center Clinical Pharmacy Technician (Remote)
By Prime Therapeutics At , Remote
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Excellent written and verbal communication skills.
Pharmacy Technician (Call Center) - Express Scripts - Remote, Mo, Oh, Az
By The Cigna Group At , St. Louis, 63110

Express Scripts is hiring a Certified Pharmacy Technician (CPhT) with at least one year of experience in a retail pharmacy, Pharmacy Benefit Mangement (PBM) or Health Plan setting. You must be ...

Senior Pharmacy Technician Call Center - Remote Tx
By Gainwell Technologies LLC At , , Tx $41,900 - $59,800 a year
2+ years of relevant experience as a pharmacy technician in managed care, insurance, or pharmacy benefit management
Ensure compliance with HIPAA/PHI protocols and requirements.
Complete approval process for straightforward cases, without requiring clinical judgement.
Conduct initial reviews of prior authorization submissions from providers or pharmacies.
Maintain effective communication with providers regarding authorization status and other inquiries.
Handle incoming calls, providing prompt and accurate resolution using available resources.
Pharmacy Sales Representative Jobs
By Reckitt At , Baltimore, 21201, Md
Competitive Salary & excellent benefits package
Educate/assist/inform store/field personnel concerning all RB product marketing objectives and programs.
Take initiative to expand space/presence on all RB branded products by building/moving displays and/or product to establish best location.
Maintain schematic integrity or better and re-merchandise to retailer-mandated schematic compliance on all store calls as applicable.
Assist/participate in all retailers re-set and or re-merchandising projects as needed including grand openings/re-models as requested by retailer.
As trained and directed, accurately record all data-gathering objectives as instructed through use of company tracking system.
Pharmacy Representative Jobs
By CVS Health At , Pensacola, Fl $17.00 - $27.90 an hour
Assist branch management with tracking of internal
Minimum one year experience in customer service
Minimum one year experience working in Microsoft
Respond to questions from branch personnel regarding
Help pull restock drug items (lifting up to 50 lbs)
Assist in maintaining branch record keeping binders.
Retail Pharmacy Intern - Center City
By Jefferson - Center City, Philadelphia, PA At , Philadelphia, 19107, Pa
OUR VISION: Reimagining health, education and discovery to create unparalleled value
OUR MISSION: We improve lives.
OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing
Matriculating in an accredited college of pharmacy
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Pharmacy Tech Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Cert Pharmacy Tech-Call Center-Days
By JPS Health Network At , Fort Worth, 76107, Tx
Ensures medication management processes meet all legal and regulatory requirements.
Sterile Compounding Certification accredited by the Accreditation Council for Pharmacy Education (ACPE).
Communicates when products need to be reordered. Manages drug supplies in a cost-effective manner and identifies opportunities to minimize waste.
National certification through National Healthcareer Association (NHA) or Pharmacy Technician Certification Board (PTCB).
Essential Job Functions & Accountabilities:
Tracks prescription orders via pharmacy programs to ensure correct delivery information is given to patients.
Pharmacy Technician / Call Center / Full-Time / Day Shift
By Grady Health System At , Atlanta, 30303, Ga
Basic computer data entry skills preferred and typing approximately 30 wpm
Pharmacy Technician PTCB Certification preferred
Organization and accurate record keeping skills
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
High School Diploma or GED is required
Completed an ASHP accredited pharmacy technician-training program is preferred
Call Center Clinical Pharmacy Technician Remote
By Prime Therapeutics At Baton Rouge, LA, United States
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Pharmacy Technician - Patient Line Refill Center
By UCHealth At , Aurora, 80045, Co $19.67 - $25.57 an hour
Minimum Required Education: High School diploma or GED.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
Refills and maintains automated dispensing systems and/or processes incoming prescriptions. Repackages bulk medications. May be responsible for sterile and non-sterile compounding.
Fills medication carts on a daily basis and/or processes and fills prescription orders.
Prepares orders and maintains inventory for the pharmacy department and/or assists with shelving and stocking of medications
Pharmacy Call Center Representative - $1,000 Sign On Bonus
By Kroger At Portland, Oregon Metropolitan Area, United States
Maintain a current national and/or state registration, certification, or license depending on state requirements
Help to train new employees and inform them about the company's customer management policies
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
Below is a list of some of the benefits we offer our associates.
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care
Pharmacy Technician -Call Center- Express Scripts
By The Cigna Group At , St. Louis, 63110, Mo

Minimum of one year of experience in a retail pharmacy, Pharmacy Benefit Management (PBM) or Health Plan setting required

Experience working in a call center preferred

Pharmacy Automation Engineer, Mail Center, Hooksett, Nh
By D-H Manchester At , Manchester, 03104, Nh
Ability to set up routers and switches and know about TCP/IP. Multi-site management experience.
5-8 years of related work experience required in automation systems.
Pharmacy automation work experience or IT/technical background in robotics, automation, and mechanics. IT and/or technical background in robotics, automation, and mechanics.
Advanced skills with Microsoft applications. May produce complex documents, perform analysis, and maintain databases.
Excellent interpersonal and organizational skills, creativity, flexibility, diplomacy, Ability to work as part of a team with positive team culture.
Demonstrated excellence in written, oral, computer, and presentation skills with active and respectful listening skills desired.
Pharmacy Technician Call Center - Remote (Evening Shift)
By Gainwell Technologies LLC At , , Ar $33,500 - $47,900 a year
2 years of relevant experience as a pharmacy technician in retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management
Follow standard operating procedures to receive incoming calls and use learned knowledge and resources to resolve the call on initial contact
Process submitted prior authorization requests within the required time frame mandated by the State client
Completion of approval process for prior authorizations where all criteria is met and clinical judgement of a pharmacist is not required
Complete necessary communication with providers regarding status of their authorization submission or any other inquiries
THIS POSITION IS FOR THE EVENING SHIFT
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Charlotte, Nc $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Call Center Pharmacy Claims Technician
By Humana At , Charleston, 25304, Wv
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience

Are you looking for a job that allows you to use your customer service skills to help people get the medications they need? Look no further! We are looking for a Pharmacy Call Center Representative to join our team and provide excellent customer service to our customers. Apply now and join us in making a difference in people's lives!

Overview A Pharmacy Call Center Representative is a customer service professional who works in a call center environment to provide assistance to customers who are inquiring about pharmacy services. The representative is responsible for answering customer questions, providing information about products and services, and resolving customer issues. Detailed Job Description A Pharmacy Call Center Representative is responsible for providing excellent customer service to customers who call in to inquire about pharmacy services. The representative must be able to answer customer questions, provide information about products and services, and resolve customer issues. The representative must also be able to handle customer complaints in a professional and courteous manner. The representative must be knowledgeable about the pharmacy services offered and be able to provide accurate information to customers. Job Skills Required
• Excellent customer service skills
• Ability to handle customer complaints
• Knowledge of pharmacy services
• Ability to provide accurate information
• Good communication skills
• Ability to multi-task
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of pharmacy services
• Ability to work in a fast-paced environment
• Ability to work independently
Job Knowledge
• Knowledge of pharmacy services
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of medical terminology
Job Experience
• Previous customer service experience
• Previous call center experience
• Previous experience in a pharmacy setting
Job Responsibilities
• Answer customer inquiries about pharmacy services
• Provide accurate information about products and services
• Resolve customer issues in a timely manner
• Handle customer complaints in a professional manner
• Maintain customer records
• Follow up with customers to ensure satisfaction