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Pharmacy Call Center Representative Jobs in Maryland

Pharmacy Sales Representative Jobs
By Reckitt At , Baltimore, 21201, Md
Competitive Salary & excellent benefits package
Educate/assist/inform store/field personnel concerning all RB product marketing objectives and programs.
Take initiative to expand space/presence on all RB branded products by building/moving displays and/or product to establish best location.
Maintain schematic integrity or better and re-merchandise to retailer-mandated schematic compliance on all store calls as applicable.
Assist/participate in all retailers re-set and or re-merchandising projects as needed including grand openings/re-models as requested by retailer.
As trained and directed, accurately record all data-gathering objectives as instructed through use of company tracking system.

Are you looking for a job that allows you to use your customer service skills to help people get the medications they need? Look no further! We are looking for a Pharmacy Call Center Representative to join our team and provide excellent customer service to our customers. Apply now and join us in making a difference in people's lives!

Overview A Pharmacy Call Center Representative is a customer service professional who works in a call center environment to provide assistance to customers who are inquiring about pharmacy services. The representative is responsible for answering customer questions, providing information about products and services, and resolving customer issues. Detailed Job Description A Pharmacy Call Center Representative is responsible for providing excellent customer service to customers who call in to inquire about pharmacy services. The representative must be able to answer customer questions, provide information about products and services, and resolve customer issues. The representative must also be able to handle customer complaints in a professional and courteous manner. The representative must be knowledgeable about the pharmacy services offered and be able to provide accurate information to customers. Job Skills Required
• Excellent customer service skills
• Ability to handle customer complaints
• Knowledge of pharmacy services
• Ability to provide accurate information
• Good communication skills
• Ability to multi-task
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of pharmacy services
• Ability to work in a fast-paced environment
• Ability to work independently
Job Knowledge
• Knowledge of pharmacy services
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of medical terminology
Job Experience
• Previous customer service experience
• Previous call center experience
• Previous experience in a pharmacy setting
Job Responsibilities
• Answer customer inquiries about pharmacy services
• Provide accurate information about products and services
• Resolve customer issues in a timely manner
• Handle customer complaints in a professional manner
• Maintain customer records
• Follow up with customers to ensure satisfaction