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Senior Pharmacy Technician Call Center - Remote Tx
Company | Gainwell Technologies LLC |
Address | , , Tx |
Employment type | FULL_TIME |
Salary | $41,900 - $59,800 a year |
Expires | 2023-10-06 |
Posted at | 8 months ago |
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
The Senior Pharmacy Technician for Texas Vendor Pharmacy Modernization (VPM) project is expected to be a subject matter expert (SME) in areas of pharmacy knowledge and call center operations. Duties will include but are not limited to appropriate processing of prior authorization (PA) requests, research and resolution of escalations received from providers or pharmacy and initial and continuous training of the pharmacy technician team.
Your role in our mission
- Handle incoming calls, providing prompt and accurate resolution using available resources.
- Complete approval process for straightforward cases, without requiring clinical judgement.
- Maintain effective communication with providers regarding authorization status and other inquiries.
- Process prior authorization requests within mandated time frames set by the Texas Health and Human Services Commission (HHSC) Vendor Drug Program (VDP).
- Ensure compliance with HIPAA/PHI protocols and requirements.
- Conduct initial reviews of prior authorization submissions from providers or pharmacies.
What we're looking for
- Active certified pharmacy technician from accredited program (PTCB, ExCPT, etc.)
- 2+ years of relevant experience as a pharmacy technician in managed care, insurance, or pharmacy benefit management
- Willing to travel to Austin TX office if needed.
What you should expect in this role
- Pharmacy Operating Hours: 7:00 am. to 7:00 pm. (CT)
- This position is REMOTE
- Work shift is Monday through Friday
#LI-REMOTE
#LI-JT1
#LI-CM1
The pay range for this position is $41,900.00 - $59,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
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