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Pharmacy Call Center Representative Jobs

Call Center Pharmacy Claims Technician
By Humana At , Dover, 19901, De
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience
Call Center Pharmacy Claims Technician
By Humana At , Troy, 48083, Mi
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience
Call Center Pharmacy Claims Technician
By Humana At , Brentwood, 37027, Tn
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Salt Lake City, Ut $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Pharmacy Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Atlanta, Ga $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Pharmacy Call Center Representative
By Humana At , Phoenix, 85050, Az
Work at home AZ, TX, OH, FL, TN, IN
1+ year of Customer Service experience
1+ year of call center experience
Work on a blended dialer, receiving inbound and making outbound calls
Educate members on specialty pharmacy
Gauge member interest in enrollment

Are you looking for a job that allows you to use your customer service skills to help people get the medications they need? Look no further! We are looking for a Pharmacy Call Center Representative to join our team and provide excellent customer service to our customers. Apply now and join us in making a difference in people's lives!

Overview A Pharmacy Call Center Representative is a customer service professional who works in a call center environment to provide assistance to customers who are inquiring about pharmacy services. The representative is responsible for answering customer questions, providing information about products and services, and resolving customer issues. Detailed Job Description A Pharmacy Call Center Representative is responsible for providing excellent customer service to customers who call in to inquire about pharmacy services. The representative must be able to answer customer questions, provide information about products and services, and resolve customer issues. The representative must also be able to handle customer complaints in a professional and courteous manner. The representative must be knowledgeable about the pharmacy services offered and be able to provide accurate information to customers. Job Skills Required
• Excellent customer service skills
• Ability to handle customer complaints
• Knowledge of pharmacy services
• Ability to provide accurate information
• Good communication skills
• Ability to multi-task
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of pharmacy services
• Ability to work in a fast-paced environment
• Ability to work independently
Job Knowledge
• Knowledge of pharmacy services
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of medical terminology
Job Experience
• Previous customer service experience
• Previous call center experience
• Previous experience in a pharmacy setting
Job Responsibilities
• Answer customer inquiries about pharmacy services
• Provide accurate information about products and services
• Resolve customer issues in a timely manner
• Handle customer complaints in a professional manner
• Maintain customer records
• Follow up with customers to ensure satisfaction