Order Processing Manager Jobs

1-2 years sales order processing/management experience in an Enterprise SaaS organisation

Develop effective relationships with internal customers and cross functional internal departments to manage information and the timely resolution of issues

Customer support experience (internal and external customers)

Hands on experience with Zendesk, Salesforce, JIRA and Slack is a positive

Experience working for a Startup is a positive

Validate opportunity and contract information, flag and resolve any discrepancies

Ensure compliance as it relates to customer service and order processing procedures, as defined by Management.

Management of A/R process and collections.

Work on projects as requested by Management.

ORDER PROCESSING & CUSTOMER SERVICE SPECIALIST REQUIREMENTS/QUALIFICATIONS:

Associates degree or equivalent experience. College degree preferred.

5 or more years of experience as an administrative assistant or in a related field.

At least two years of previous experience in office management.

Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Prepare operational or risk reports for management analysis.

Completes operational requirements by scheduling and assigning employees; following up on work results.

Works with Department Manager to maintains staff results by coaching, and counseling, planning, monitoring, and appraising job results.

Two years as an accounting, account receivables, customer service representative, or closely related experience.

Business or financial related degree will be considered in lieu of experience.

Working knowledge of Word, Excel, Outlook, SharePoint, ERP system and CRM System.

Excellent written and verbal communication skills with the ability to read, speak, and write English.

Ability to take initiative, prioritize, and manage time effectively.

This position reports directly to the Order Operations Manager.

1 year project management experience a plus

Wide knowledge of SAP, production scheduling, and inventory management

Customer Request Management (Handling daily costumer issues or concerns)

Modifies & Coordinate production schedules to meet project management priorities

Provide proactive and accurate information to project managers.

2 plus years experience working in Customer Service (or equivalent experience)

The Skills and Experience you need

Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience

Proficiency with Math, Basic Geometry and Algebra skills would help you excel

Excellent computer skills preferred (Word, Excel, Internet, email, etc.)

Proficient communication skills, both verbal and written

Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable

Pay rate:$19.00 or Depends on experience

Other duties as assigned by Manager.

OT / Weekends as needed

Temp position with the possibility of being hired on

6am-2:30pm (OT start @ 4am)

Processing customer orders in WMS

Daily updates and communication with management.

$19.50 – $24 per hour based on experience.

Previous manufacturing or related experience preferred, but not required.

Medical, prescription drug and dental insurance.

Paid time off (vacation, holidays, personal days).

Safe, clean, and bright working environment.

Service Delivery and customer management experience in Federal agency accounts.

Experience working in and with a team within a professional environment both on-site and remote.

Excellent client-facing and internal communication skills and ability to manage the relationship with the client and all stakeholders.

Additional Required Skills and Abilities:

Required Qualifications: The candidate must have 16 years of relevant experience.

Provides support and problem-solving skills to team members, also acting Subject Matter Expert on systems, process, and product questions.

5+ years of management experience

Strong organizational, planning, and time management skills

Support senior management in developing, and executing strategic plans

Manage and resolve any escalated issues that arise within your team

Develop an understanding of all procedures and work as a “hands on” manager within your team

Manage daily production reports and staff work volume; adjust assignments to meet fluctuating workloads

Manage tickets within Salesforce related to quoting, system bugs, legal requests, supersede requests

Liaison for legal change requests on sales order forms and with finance and credit team to obtain credit information

2+ years industry experience in SAAS and/or Sales

From health and financial benefits to time away and everyday wellness, we give Autodeskers

Verifying Sales order form is configured accurately for sales

Ability to analyze data and calculate pricing for various product models

• Be the point of contact for crisis management

• Understand logistics, customs and transportation compliance requirements

• Manage escalating customer issues in collaboration with other departments (suppliers/factories) to minimize impact on customers.

If interested please share me your resume at [email protected]

The main missions will be :

• Responsible for customer satisfaction (level of service and efficiency)

Computer literacy, managing large volume of email, Excel, ERP system experience (processing sales/purchase orders and running reports).

Communication Skills, both written and verbal.

Exceptionally organized with good follow-up skills and attention to detail.

2.Manage all Purchasing for you sales accounts (including costing, tracking and inventory control).

3.Manage assigned Sales Orders (SOs).

3+ years Customer Service Experience

to support our Material Management team

Manage digital and physical inventory

Undergrad degree preferred, High School Diploma considered with equal experience

Data-driven or quantitative analysis skills; Problem-solving and independent thinking

Great written and verbal communication skills

Partner with Sales to complete orders

Strong organisational skills – MUST be able to multitask

Experience solving customer and general order issues in a business setting

Experience in the construction industry a plus

1-2 years of relevant order processing and/or operational experience in a corporate environment

MS Excel: 5 years (Preferred)

Receive and ensure proper order placement and timely order entry for our Retail locations

Working knowledge and experience of Food Processing engineering, Business or Sales Management

At least 5 years of experience in the Food Processing Industry

Experience of working with customers is required

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with flexible working arrangements

Participate to industry meetings and maintain a network of connections through social networking, industry events, etc…

Acts as a mentor to Mortgage Loan personnel to improve their knowledge of policies and procedures, loan programs, investor guidelines

Excellent oral and written communications skills and customer service skills

Minimum of Eight (8) years of mortgage banking experience to include Conventional, VA and FHA Loans, Bond, USDA and 203k loans

Executes all new strategies and processes quickly, accurately, and cost effectively.

Tracks and monitors capacity statistics weekly.

Works closely with other business channels in an effort to ensure cohesiveness in processes and workflows.

Bachelors degree and 4 or more years of experience in the Insurance, Underwriting or Market Facing area OR

Zurich Certified Insurance Apprentice, including Associate Degree and 4 or more years experience in the Insurance, Underwriting or Market Facing area OR

High School Diploma or Equivalent and 6 or more years of experience in the Insurance, Underwriting or Market Facing area AND

Knowledge of the insurance industry and the legal and regulatory environment

Knowledge and understanding of the Crop Insurance program and underwriting/claims processing policies and procedures

Effective organizational, multi-tasking, and prioritizing skill in a high-volume, production environment

Ability to balance workload and determine priorities. Excellent organization and time-management skills.

Minimum 2+ years’ purchasing management experience.

Strong knowledge of supply chain management required.

Proven history of developing effective inventory management policies required.

Proactively manage hardware asset inventories to ensure equipment availability for installations, while minimizing financial risks due to over-stocking and obsolete equipment.

Develop and utilize forecasting models to identify equipment requirements and compile regular purchase orders.

Job or Project Requirements and Experience:

Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.

Monitor and manage unapplied cash on a monthly basis

Experience in posting and applying cash receipts and credit cards

Experience with Oracle Financials software is a plus.

Excellent customer service and problem solving skills