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Order Processing Specialist Jobs

Company

Assa Abloy
Address , Milan, 38358
Employment type
Salary
Expires 2023-11-04
Posted at 8 months ago
Job Description
Do you possess excellent analytical and problem solving skills? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

Ceco (an ASSA ABLOY company) is expanding our Order Processing Team and is adding more Order Processing Specialists. This role will be based out of our Milan, Tennessee location.

What would you do as our Order Processing Specialist ?
As an Order Processing Specialist, you will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings.

You would also:
  • Some overtime is required
  • Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
  • Communicate with customers on discrepancies, order conflicts, and shipping delays
  • Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy
  • Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience
  • Follow up to ensure customer issues are resolved promptly and thoroughly
  • Perform other duties as required

The Skills and Experience you need:
  • Must excel working in a fast-paced environment
  • Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
  • Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
  • High School Diploma or GED / Bachelor’s degree in Business or a related field, preferred
  • Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
  • Proficient communication skills, both verbal and written
  • Proficiency with Math, Basic Geometry and Algebra skills would help you excel
  • Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable

Interested in learning more? If so, contact Keionna Porter at [email protected]

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.