Order Processing Specialist Jobs

Position Overview: Experienced in all aspects of Customer Service. Understands Purchasing and can manage multiple vendors and inventory on a detailed level. Skilled communicator with proficiency in ERP systems, MS Office (excel, word, and email). Highly organized and able to work quickly and efficiently under pressure and deadlines. Ability to supervise others doing the same work can lead to a management role supervising the department.

Skills

Customer focus – meets or exceeds customer expectations and communicates timely and clearly.

Ability to work independently (initiative, confidence, critical thinking, and decision making).

Ability to work under pressure and meet deadlines.

Ability to problem solve using logic and critical thinking.

Computer literacy, managing large volume of email, Excel, ERP system experience (processing sales/purchase orders and running reports).

Communication Skills, both written and verbal.

Exceptionally organized with good follow-up skills and attention to detail.

Specific Duties/Tasks

1.Keep organized and current with all communications, primarily a high volume of email.

2.Manage all Purchasing for you sales accounts (including costing, tracking and inventory control).

3.Manage assigned Sales Orders (SOs).

oConfirm pricing for each SO and update repeat order if there are any price increases.

oCreate/process SO

oProcure stock (generate Pos) in support of the SO

oBook containers

oFollow up on pending POs and managing the inventory purchased.

oCoordinate any changes/special needs with warehouse.

4.Initiate additional customer and supplier communications to resolve problems.

5.Source new products.

6.Other Tasks as assigned.

Qualifications

4-year degree preferred

3+ years Customer Service Experience

3+ years Purchasing Experience

2+ years ERP experience (MS Dynamics preferred but not required) and Excel.