Register
Recruit Create CV

Lead Technical Support Analyst Jobs

Technical Support Team Lead
By Colorado Judicial Branch At , Denver $6,936 - $9,596 a month
Click here for information on employee benefits.
Protects constitutional and statutory rights and liberties
Provides fair, timely and constructive resolution of cases
Facilitates victim and community reparation
Office of the State Court Administrator
*Please note we are unable to provide H1B visa sponsorship*
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Senior Technical Support Analyst
By SCHWAN'S At , Pasadena, 77506, Tx
Support and mentorship from team members who are authentic, good-natured and highly skilled.
Competitive wages, incentive pay and a comprehensive package of benefits.
Under general supervision, this person installs, configures, and maintains operating system workstations and servers in support of business processing requirements.
Creates maintains and manages all desktop and laptop integrated software images including the re-engineering integration and validation of new software.
Manages the image releases with external equipment suppliers.
Opportunities for career growth with a well-established food company.
Lead Technical Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Junior Technical Support Analyst
By Atlassian At New York, United States
Solid skills supporting and troubleshooting MacOS
Providing AV support for events onsite
Some familiarity with various MDM solutions
Some familiarity with collaboration tools (Slack, Loom, Mural, etc)
Lead Technical Support Engineer Rocky Mountains
By INNIO Group At Colorado, United States
Remotely program engine control units as requested by channel partners for replacements, CM&U upgrades and overhauls
Self-Starter: willingness to work remotely
Focused role for support of customers in power generation applications
Coordinate the return of parts from the field for analysis
Provide technical data and information to channel partners and customers
Enter quality issues in the QC tools and participate in review meetings
Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Technical Support Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Experience with documenting and tracking resolution in ticket management and/or customer relationship systems to facilitate trouble resolution
Troubleshoot issues & provide expert knowledge of our products to the customer
3+ years of prior web application support and customer service experience in a technical support or client-facing environment is strongly preferred
Strong written and oral communication skills
Strong experience supporting and troubleshooting Web technologies
Excellent analytical and diagnostic skills
Technical Support Analyst Jobs
By Soho Square Solutions At Alaska, United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
Technical Support Analyst Jobs
By PatientIQ At Chicago, IL, United States
Experience with support ticketing systems and customer relationship management (CRM) software.
Diagnose and troubleshoot PatientIQ issues reported by customers and offer appropriate solutions. Escalate issues to the appropriate teams, when necessary.
Create and maintain knowledge base articles, FAQs, and troubleshooting guides for customers.
Collaborate with cross-functional teams to identify and implement process improvements to enhance customer support experience.
Proven work experience as a Technical Support Analyst or in a similar customer-facing role.
Excellent problem-solving and analytical skills with a keen attention to detail.
Fintech Support Technical Analyst
By Synctera At United States
Help drive new processes and have great follow-up skills
3+ years of experience in technical support, customer service or payment operations
Excellent written and verbal communication skills
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Interact daily with our FinTech customers to ensure their questions are responded to in a timely, comprehensive, engaging and professional manner
Be the first point of triage for external questions, to ensure they have the correct priority and focus from internal teams
Analyst, Technical Support - Global Technical Support Team
By CalAmp At United States
Experience in the following fields: EMS/Fire/Police Dispatch, Public Safety Field Operations, Public Administration, Emergency Services, Emergency Management
2+ years of general work experience - Telematics, IoT, or Field installation experience with MECP certified devices
2+ years experience with light and heavy duty vehicular electrical systems and installation procedures.
1+ years experience with a major CRM (Salesforce, Jira - etc)
Experience with systemic problem-analyzing and problem-solving practices
Ability to manage interactions calmly with high urgency
Technical Support Analyst Jobs
By Tommy Bahama At , Seattle, Wa $22 - $29 an hour
CompTIA A+ certification or comparable experience required
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
Strong hardware trouble shooting skills.

Are you looking for an exciting opportunity to use your technical expertise to help customers? We are looking for a Lead Technical Support Analyst to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to ensure customer satisfaction. If you are a motivated problem-solver with excellent communication skills, this could be the perfect job for you!

Overview Lead Technical Support Analysts are responsible for providing technical support to customers and resolving technical issues. They are the first point of contact for customers and are responsible for troubleshooting, diagnosing, and resolving technical problems. They must be able to communicate effectively with customers and provide them with the best possible solutions. Detailed Job Description Lead Technical Support Analysts are responsible for providing technical support to customers and resolving technical issues. They must be able to troubleshoot, diagnose, and resolve technical problems. They must be able to communicate effectively with customers and provide them with the best possible solutions. They must be able to identify and document customer issues and provide solutions in a timely manner. They must be able to work independently and as part of a team. They must be able to work with minimal supervision and be able to prioritize tasks. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to prioritize tasks
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 5 years of experience in technical support
• Experience with customer service
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot and diagnose technical issues
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service
• Knowledge of troubleshooting and diagnosing technical issues
Job Experience
• At least 5 years of experience in technical support
• Experience with customer service
• Experience with troubleshooting and diagnosing technical issues
Job Responsibilities
• Provide technical support to customers
• Troubleshoot, diagnose, and resolve technical issues
• Identify and document customer issues and provide solutions in a timely manner
• Communicate effectively with customers
• Work independently and as part of a team
• Prioritize tasks
• Maintain customer service standards