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It Help Desk Coordinator Jobs in Dallas, Texas

Senior It Help Desk Technician
By AAA Texas At , Coppell, 75019
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Associate Analyst, It Operations Help Desk
By American Airlines At , Dallas, Tx
Minimum Qualifications- Education & Prior Job Experience
Provides timely communication (oral or written) to the Level 2 support or other management personnel, as needed
Promptly consults Level 2 support or other management personnel regarding quality issues to determine acceptability or course of action
Knowledge and/or experience with internal server/mainframe applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE
Technical degree and/or equivalent experience
2 years Help Desk and/or customer service experience
It Help Desk Technician
By Mid Atlantic Finance Company At Houston, TX, United States
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Hands on experience with diagnosing and resolving basic technical issues
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Intern - It/Help Desk
By Capital Metro At , Austin, Tx
Knowledge of Microsoft Windows architecture, of customer service and working team concepts.
Good oral and written communication skills and ability to establish and maintain effective working relationships.
Ability to coordinate several diverse job requirements and projects.
High school diploma or equivalent
Must be currently enrolled in a degree program at a college or university
Enrollment in an information technology degree program is preferred.
Help Desk It Jobs
By Franklin Electric At , Italy, Tx
Specifies and manages the installation of building access control and Closed Circuit TV systems; maintains and upgrades these when needed.
Understands and is able to follow ITIL best practice. Experience with ServiceNow or similar Incident/Request ticketing system.
At least three years of experience supporting end users/help desk.
Provides support for all user-assigned equipment, including desktops, laptops, and mobile devices.
Implements and upgrades all user equipment, including desktops, laptops, and mobile devices.
Supports all barcode systems equipment (handheld computer, label printers).
Director, It Help Desk
By The University of St. Augustine for Health Sciences At , Saint Augustine, Fl $99,600 - $140,175 a year
A minimum of five (5) years’ experience managing help desk management applications including production of meaningful qualitative and quantitative metrics
May perform other duties and responsibilities that management may deem necessary from time to time.
Ability to create a plan and manage upward through executive management.
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
Manages performance of staff, authority to initiate counseling or performance plans, also recommends promotions, hiring, and terminations.
Selects and manages partners delivering support services.
It Help Desk Technician (Contract)
By GoPro At , Carlsbad, Ca $44 - $47 an hour
Represent IT in the New Hire Orientation for the Carlsbad office and remote US workers.
3+ years of relative work experience.
MacOS and Windows OS software and hardware experience.
Excellent oral and written communication skills.
Ability to manage and prioritize tasks.
Functional knowledge of software varying from Microsoft Office Suite, Zoom, Slack, Adobe.
Help Desk Coordinator Entry Level
By Disability Services of the Southwest At , San Antonio, 78201, Tx
Learn and perform daily management of our VoIP system.
Technical skills and problem-solving abilities.
Conduct new employee technical orientations for local and remote new hires.
Create and manage all hand receipts for mobile equipment.
Excellent Admin and Customer Service Skills.
One to three years of experience in any type of office/clerical setting.
Help Desk Coordinator Jobs
By BRADY, CHAPMAN, HOLLAND & ASSOCIATES, INC. At , Houston, 77040, Tx
Other duties as assigned by management
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Experience with databases i.e., Microsoft SQL and Access preferred
Experience with Visual Basic Programming preferred
It Help Desk Representative
By Mako Industries, LLC At Houston, TX, United States
Performs other related duties as assigned by management
Strong organizational skills; able to manage priorities and workflow
Maintains working knowledge of products and/or services
Excellent verbal and written communication skills
Assists customers/end users with questions on product installation, usage, and implementation.
Responds to and investigate customer/end-user inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
It Help Desk Jobs
By monday.com At New York, United States
Exceptional organizational and time management skills
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote within SLAs.
Working knowledge of A/V conferencing systems (Zoom, Crestron)
Customer service oriented, strong communication skills and ability to work in fact paced environment
Excellent analytical and problem solving skills with attention to details
Advanced troubleshooting and multi-tasking skills
Itt Help Desk Coordinator
By NYC Careers At , Manhattan, 10023 $59,116 - $91,768 a year
Troubleshoot and manage simple hardware, software, or network problems via phone, email or remote access.
Follow standard operating procedures and policies as directed by management.
Annotate and monitor inquiries and service requests.
Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
Maintain accurate documentation of communication on service requests and work orders performed.
It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Agent - Remote
By Learning Care Group, Inc. At , Novi, 48375
Proficient time management, organizational skills, and ability to meet established deadlines.
Other Skills and Abilities Qualifications
Ability to determine ticket priority based on standard operating procedure or input from the management
At least 1 year of multi-tiered support experience preferred.
Excellent customer service skills with both internal and external customers.
Effective communication skills, written, verbal and interpersonal.
It Help Desk - Remote
By Precision Staffing Services At , Cincinnati $16.50 an hour

Employment Type: Temp to Hire

It Coordinator Jobs
By Peoplelink Group At South Bend, IN, United States
Demonstrable skills in scheduling, record management, and multitasking.
Management of Quarterly PA SOC codes for both employees and customers.
Collaborate with the IT team to assist in asset management, tracking, and allocation.
Weekly data entry of Job Title Occupational Code.
Software contracts – track all contracts and organize expiration dates, and termination requirements.
Proven experience as an Administrative Assistant.
Help Desk Coordinator Jobs
By City of Fort Myers, FL At , Fort Myers, 33901 $50,482 - $76,378 a year
Skill in time management and organization and prioritization.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
Manage prioritization of service requests
Assign service requests to IT team based on area of responsibility, skill, and availability
Maintain knowledge base of problems and resolutions
Key resource to implementation IT service catalog offerings and defining associated workflows
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.

Are you looking for a challenging and rewarding role as an IT Help Desk Coordinator? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing customer service. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical issues. Detailed Job Description The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They must be able to troubleshoot hardware and software issues, provide technical advice, and assist with the installation and configuration of hardware and software. They must be able to answer customer inquiries and provide solutions to technical problems. They must also be able to document customer interactions and maintain customer records. Job Skills Required
• Excellent customer service skills
• Knowledge of hardware and software
• Ability to troubleshoot technical issues
• Knowledge of networking and security
• Ability to provide technical advice
• Ability to install and configure hardware and software
• Knowledge of customer service principles
• Ability to document customer interactions
Job Qualifications
• Bachelor’s degree in Computer Science or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Experience
• At least two years of experience in a customer service or technical support role
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot hardware and software issues
• Provide technical advice
• Assist with the installation and configuration of hardware and software
• Answer customer inquiries and provide solutions to technical problems
• Document customer interactions and maintain customer records