Director Of It Service Management
By The University of Texas at Dallas At Richardson, TX, United States
Review and identify gaps and opportunities in current processes and procedures to continually improve Knowledge Management.
Lead efforts with Service Desk to streamline and centralize Knowledge Management in OIT.
Review and identify gaps and opportunities in current processes and procedures to continually improve Change Management.
Facilitate weekly Change Management Meeting.
Enhance and conduct training on Incident, Problem and change Management process for IT organizations across campus
Responsible for running Major Incident, Problem& Change Management process
Director Of It Service Management
By Progilisys Solutions At Indiana, United States
Extensive experience in IT Service Management leadership roles.
Join our client’s team as the Global Director of IT Service Management!
Strong strategic thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
2. Define roles and responsibilities for the department.
15. Mentor service and process managers on ITSM concepts.
Director Business Management Jobs
By EVONA At New York, United States
Lean management system and standard work.
10+ years of leadership experience in manufacturing industry
5+ years of experience in a strategic leadership role that includes leading people and strategy.
Experience in the Space, Defence, or Aerospace industry
- Manage business rhythm of strategic deployment:
We would love to hear from you if you have experience in the following:
Director Of It Jobs
By Tegus At , Chicago
Experience overseeing IT procurement, vendor relations, and asset management.
8+ years of relevant IT experience, including at least three years in a managerial role.
Excellent communication skills, verbal and written, with the ability to effectively communicate technical concepts free of jargon.
Detail-oriented and possess the strong organizational skills required in a dynamic environment where many people work on many things.
You are a player/coach. You have experience leading people and can roll up your sleeves to help implement scalable IT solutions.
Commuter benefits & a fully stocked kitchen with rotating snacks and beverages.
Director Of It Jobs
By Baker Newman Noyes LLC At , Portland, 04101
Provides oversight and leadership for project management of strategic activities by managing resources, timelines, and priorities amongst the team
Maintains project controls that accurately reflect completed work against project plans, schedules, and budgets, and ensures user/management involvement at appropriate milestones
Prepares executive management reports on regular basis
Maintains direct communication with senior and middle management
Leads the Systems Administration team; strategically designs, acquires, manages, and implements an enterprise-wide technology strategy centered on Azure/M365 and ITIL principles
7-10 years of experience managing IT resources, security, projects, budgets, and roadmaps with increasing responsibility
Director, It Business Operations
By Zscaler At , San Jose
Proven experience (8+ years) in finance, operations management, with a track record of success in driving operational efficiency and strategic alignment.
Support the management and reporting of vendor management, purchasing and licensing
Bachelor's degree in Business Administration, Operations Management, or related field; Master's degree is a plus
Proficiency in project management methodologies and tools
Strong leadership skills, with the ability to inspire and guide cross-functional teams to achieve common goals
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Director Of It Jobs
By Custom Computer Specialists At , Seaford, 11783
Certification or demonstrable experience with Quality Management systems (ITIL, HDI, Cobit, ISO, etc.)
ISP management – internet connectivity reliability, speed and cost
IT support – direction and management of technician team
Project management of IT Infrastructure initiatives
Previous experience building and growing IT operations team/teams
Previous experience managing IT Operations in a K-12 environment (preferred)
Director Of It Service Management
By Progilisys Solutions At Goshen, IN, United States
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes.
Extensive experience in IT Service Management leadership roles.
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting.
Partnering with IT leadership to successfully transform the IT organization with best practices supporting Service Management and overall Operations Service Delivery.
Define roles and responsibilities for the department.
Mentor service and process managers on ITSM concepts.
Director Of It Operations
By Cupertino Electric, Inc. At , San Jose, 95112
Demonstrated experience in the design and management of networks, systems, applications, cloud platforms and services (Azure/AWS), Microsoft 365, SaaS/PaaS
Provide technical and thought leadership to senior management teams to guide the development of priorities, roadmaps, technical options, and project solutions
Effective at complex project management, organization, prioritization and execution of critical initiatives
Manage Operations performance using clear KPI metrics linked to business outcomes
Manage relationships with external vendors and service providers to ensure the delivery of high-quality IT services
Demonstrate knowledge and understanding of business functions and how to position technology to appropriately support business maturity, productivity, and scale
Director, It Business Relationship Management
By Premier Nutrition At , Remote
Adhere to PMO and SDLC methodology, addressing change management and audit requirements.
Create, justify and manage the overall budget for the IT Business Relationship Management team.
Provide energy, inspiration, and motivation to the IT Business Relationship Management team.
Provides recommendations to all levels of management.
Build relationships with key influencers and decision makers and increase confidence in team’s value and trust in IT-managed systems.
Work closely with Accounting, Finance, Sales, Marketing, and Operations to align technology to business goals.
Director Of It Jobs
By The Summit Club At , Las Vegas, 89135, Nv
Talent management - assess and manage the skills and talent on team for continuous improvement
Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.
Internal Communications Management – Maintains timely communication of progress and status of each projects.
Develop and track a process for Issues Management, which contains all issues identified to date for each project.
Five plus years of experience as a Manager of IT
Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
Associate Director Of It – Workforce Management
By Campbell Soup Company At , Remote
Deep knowledge of workforce management capabilities and technologies.
Ensures effective lifecycle management of capabilities and technologies
Exhibited knowledge and capability to fully understand how workforce management and pay calculations run end to end
10+ years of experience in technical capacity of workforce management solution (Kronos) or similar.
Strong collaboration skills to manage remote operations
Responsible for deep end-to-end understanding of workforce management, which consists of time, attendance, accruals, leave, staffing, analytics and hourly pay
Director Of It Operations
By Aprio At , Atlanta, Ga
Proven experience (15+ years) in IT operations management roles, including infrastructure management, service delivery, or program management.
Strong knowledge of ITIL (Information Technology Infrastructure Library) and IT service management frameworks.
Collaborate with executive management to align IT initiatives with business priorities.
Develop and implement IT service management frameworks and processes to ensure efficient delivery and support of IT services.
Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring effective delivery of outsourced services.
Develop and manage the IT operations budget, ensuring optimal utilization of resources and cost-effectiveness.
Director Of Business Program Management
By Microsoft At , Charlotte, Nc $124,800 - $266,800 a year
5+years experience leading distributed projects virtually
Establishes objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders.
Acts as a subject matter expert to evangelize crucial programs to stakeholders, partners, and customers to gain buy in.
Acts as subject matter expert to drive others to understand mapping or how systems work and impact one another.
Director Of It Jobs
By Root Seven At Kerrville, TX, United States
Manage contingency planning and cost-benefit analysis for the department.
Exceptional leadership skills with strong communication and collaboration abilities.
Lead, manage, and develop a team of IT professionals.
Manage, lead, and develop the technology team including training initiatives, performance coaching, and hands-on support.
Oversee IT infrastructure and applications for multiple facilities.
Define, document, and account for IT policies and procedures.
Director Of Technology Business Management (Tbm)
By Marshfield Clinic Health System At Marshfield, WI, United States
Minimum Required: Three years of relevant management experience. Demonstrated organizational skills. Demonstrates strong communication and presentation skills.
Preferred/Optional: Professional Asset, Technology Business Management (TBM) Executive, or Information Technology Infrastructure Library (ITIL) certifications.
Minimum Required: Bachelor’s degree in Business, Health Care, or a related field.
Marshfield Clinic Health System will not employ individuals living in states not listed above.
Director Of It Jobs
By Robert Half At Owings Mills, MD, United States
Familiarity with network monitoring and management tools.
Collaborate with internal stakeholders to understand networking requirements and translate them into technical specifications and project plans.
Implement and manage network security measures to safeguard sensitive data and systems.
Proven experience in a leadership role overseeing the design and implementation of networking infrastructure - 6+ years.
Hands-on experience with Cisco routers, switches, wireless controllers, and Aruba access points.
In-depth knowledge of LAN, WAN, and WLAN architectures.
Director Of It Jobs
By Confidential At Stafford, TX, United States
· At least 5+ years of management experience in IT preferred
Oversee the implementation and management of enterprise software systems, such as inventory management, logistics, and customer relationship management (CRM) systems.
Communicate IT strategies, project updates, and potential issues to executive management and stakeholders.
· Operational knowledge regarding Information Technology organizational responsibilities
Collaborate with stakeholders to identify system requirements and ensure that applications meet business needs.
Manage a team of IT professionals, including recruitment, training, and performance evaluation.
Director Of It Jobs
By U.S. Anti-Doping Agency At Colorado Springs, CO, United States
5+ years of management/supervisory experience, including management of IT services.
Strong organizational and time-management skills.
Demonstrated project management and portfolio management success.
Responsible for identifying and securing organizational hardware and software requirements.
Analyze the business requirements of all departments to determine their technology needs.
Bachelor's degree in Information Technology field; or equivalent and relevant experience.
Director Of Project Management Office, It
By B&H Photo Video At New York City Metropolitan Area, United States
Manage and run the day-to-day operations of the Project Management Office (PMO), including
Abilities and skills related to communication, measurement, presentation, and reporting.
Prior product expertise using and building project management tools like JIRA, Planview, Smartsheet, etc.
Business Requirements Gathering and Solutions
Responsible to work with business to manage intake, ideation, scoping and governance planning.
Experience setting up and running a PMO for a mid-large size IT organization.

Are you an experienced IT professional looking for a new challenge? We are looking for a Director of IT Business Management to join our team and lead our IT operations. You will be responsible for developing and implementing strategies to ensure the successful delivery of IT services and solutions to our customers. You will also be responsible for managing the budget, overseeing the IT team, and ensuring the security of our systems. If you have a passion for technology and a drive to make a difference, this is the job for you!

Overview The Director of IT Business Management is responsible for leading the IT Business Management team in developing and executing strategies to optimize the value of IT investments and services. This role will be responsible for developing and managing the IT Business Management strategy, processes, and tools to ensure that IT investments are aligned with business objectives and that IT services are delivered efficiently and effectively. Detailed Job Description The Director of IT Business Management will be responsible for leading the IT Business Management team in developing and executing strategies to optimize the value of IT investments and services. This role will be responsible for developing and managing the IT Business Management strategy, processes, and tools to ensure that IT investments are aligned with business objectives and that IT services are delivered efficiently and effectively. The Director of IT Business Management will also be responsible for developing and managing the IT Business Management budget, and for developing and managing relationships with key stakeholders. Job Skills Required
• Proven experience in IT Business Management
• Strong understanding of IT processes and technologies
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Ability to work independently and as part of a team
• Excellent problem-solving and analytical skills
• Ability to develop and manage relationships with key stakeholders
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT Business Management
• Proven experience in IT budgeting and financial management
• Proven experience in IT project management
• Proven experience in IT service management
Job Knowledge
• Knowledge of IT processes and technologies
• Knowledge of IT budgeting and financial management
• Knowledge of IT project management
• Knowledge of IT service management
• Knowledge of IT governance and compliance
Job Experience
• 5+ years of experience in IT Business Management
• Proven experience in IT budgeting and financial management
• Proven experience in IT project management
• Proven experience in IT service management
• Proven experience in IT governance and compliance
Job Responsibilities
• Develop and manage the IT Business Management strategy, processes, and tools
• Develop and manage the IT Business Management budget
• Develop and manage relationships with key stakeholders
• Monitor and report on IT investments and services
• Ensure IT investments are aligned with business objectives
• Ensure IT services are delivered efficiently and effectively
• Ensure IT governance and compliance are met
• Manage multiple projects and prioritize