Director Of It Service Management
By Progilisys Solutions At Indiana, United States
Extensive experience in IT Service Management leadership roles.
Join our client’s team as the Global Director of IT Service Management!
Strong strategic thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
2. Define roles and responsibilities for the department.
15. Mentor service and process managers on ITSM concepts.

Are you an experienced IT professional looking for a new challenge? We are looking for a Director of IT Business Management to join our team and lead our IT operations. You will be responsible for developing and implementing strategies to ensure the successful delivery of IT services and solutions to our customers. You will also be responsible for managing the budget, overseeing the IT team, and ensuring the security of our systems. If you have a passion for technology and a drive to make a difference, this is the job for you!

Overview The Director of IT Business Management is responsible for leading the IT Business Management team in developing and executing strategies to optimize the value of IT investments and services. This role will be responsible for developing and managing the IT Business Management strategy, processes, and tools to ensure that IT investments are aligned with business objectives and that IT services are delivered efficiently and effectively. Detailed Job Description The Director of IT Business Management will be responsible for leading the IT Business Management team in developing and executing strategies to optimize the value of IT investments and services. This role will be responsible for developing and managing the IT Business Management strategy, processes, and tools to ensure that IT investments are aligned with business objectives and that IT services are delivered efficiently and effectively. The Director of IT Business Management will also be responsible for developing and managing the IT Business Management budget, and for developing and managing relationships with key stakeholders. Job Skills Required
• Proven experience in IT Business Management
• Strong understanding of IT processes and technologies
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Ability to work independently and as part of a team
• Excellent problem-solving and analytical skills
• Ability to develop and manage relationships with key stakeholders
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT Business Management
• Proven experience in IT budgeting and financial management
• Proven experience in IT project management
• Proven experience in IT service management
Job Knowledge
• Knowledge of IT processes and technologies
• Knowledge of IT budgeting and financial management
• Knowledge of IT project management
• Knowledge of IT service management
• Knowledge of IT governance and compliance
Job Experience
• 5+ years of experience in IT Business Management
• Proven experience in IT budgeting and financial management
• Proven experience in IT project management
• Proven experience in IT service management
• Proven experience in IT governance and compliance
Job Responsibilities
• Develop and manage the IT Business Management strategy, processes, and tools
• Develop and manage the IT Business Management budget
• Develop and manage relationships with key stakeholders
• Monitor and report on IT investments and services
• Ensure IT investments are aligned with business objectives
• Ensure IT services are delivered efficiently and effectively
• Ensure IT governance and compliance are met
• Manage multiple projects and prioritize