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Customer Experience Associate Account Manager Jobs

Associate Account Manager Jobs
By IXL Learning At Raleigh, NC, United States
Classroom experience and/or a related educational field experience preferred
Effectively communicate new product enhancements and benefits to existing customers virtually
Gather customer feedback to help improve and enhance product offerings
Strong written and oral communication skills
Exceptional critical thinking, research, and problem-solving skills
Rosetta Stone provides an immersive learning experience for 25 languages
Associate Account Manager Jobs
By Jefferson Healthcare At New York, NY, United States
Manage new account set up requirements including set-up forms, vendor agreements, insurance documents etc.
Work with Product Manager and Sales Support to ensure compliance with all retailer requirements- packaging materials, tickets, packing etc.
Complete retailer-specific requirements such as ecom item info, data entry into vendor portal, item info sheets etc.
Must possess computer skills (Microsoft Office Word, Excel, Outlook, etc.)
Working knowledge of retail math
Vision requirements correctable to 20/20 vision
Account Manager (Customer Success/Customer Experience)
By Technomic, Inc. At Chicago, IL, United States
3-7 years of sales, account management, customer success, customer experience or marketing experience preferred
Knowledge of Salesforce or other CRM interface, experience with utilizing on-line programs and databases.
Strong communication skills (verbal & written)
Strong analytical and problem-solving skills
Experience with client facing meetings and presentations
Food service knowledge and/or willingness to stay current with industry and trends.
Associate Manager, Customer Experience
By Teads At Dallas, TX, United States
Has a proven track record of exceptional time management – effectively plans long-term and big picture projects, while maintaining day-to-day effectiveness.
Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients.
Within 3 months of hire: demonstrate ability to manage basic tasks within allotted deadlines.
Manage basic projects based on current business needs.
A minimum of one year of relevant work experience at a digital media agency, publisher, SSP, DSP or AdTech company.
Bachelor’s Degree, Associate Degree or equivalent work experience preferred.
Associate Customer Experience Manager
By J. J. Keller & Associates, Inc. At United States
In lieu of degree, may consider a combination of education and related work experience.
- Managers associate relations issues
Delivers results in line with the following key metrics/accountabilities:
Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
Manages expenses in line with departmental budgets and corporate business conditions. (If applicable)
5+ years' experience supporting business software applications in a SaaS or Services based organization.
Associate Account Manager Jobs
By Open Influence At New York City Metropolitan Area, United States
Minimum 2-3 years relevant client-facing, agency experience
Experience in building and optimizing digital and social media plans, particularly focused on influencer marketing
Exceptional communication and organizational skills
We recognize and celebrate each other’s wins, and pick each other up when we stumble (which, spoiler alert: we all do).
Responsible for supporting, managing and executing post-sale influencer campaigns including adherence to campaign timelines and deliverables
Serve as the day-to-day point of contact for influencers and/or key clients, while maintaining strategies to meet brand business objectives
Associate Account Manager Jobs
By GoCanvas At Virginia, United States
Experienced Salesforce.com user with proficient computer skills in Excel. Good communicator, able to clearly convey a persuasive rationale
Directly manage a book of smaller, fast-growing accounts to increase their business health; which means maximizing the expansion and renewals rates.
Meet (and exceed) monthly and quarterly targets, focused on growing recurring revenue, reducing contraction/churn, and ensuring renewals
Customer champion, leading the charge to delight our clients and constantly impress them with the way we serve and support them
Excellent at cross-functional collaboration and consultation, developing good working relationships with other teams, and able to balance multiple projects concurrently
Achievement of the monthly, quarterly goals/quota
Associate Account Manager Jobs
By Boostlingo At Austin, Texas Metropolitan Area, United States
Experience with Customer Success, Account Manager, or Project Management.
Competitive compensation and robust benefits offering, including 401(k) plan
At least 0-2 years of software Account Management roles required.
Bachelor’s degree in business administration, Finance, or related field preferred
Independent problem-solving skills and adaptivity to change.
Excellent verbal and written communications skills.
Associate Program Manager Of Activism, Customer Experience
By Patagonia At Greater Reno Area, United States
Launch Customer Experience in-person community engagement: Building Connections
Build and implement a communication and storytelling program for Customer Experience employees to share their experiences.
Develop educational programs and presentations (speakers, workshops, electronic messages, etc.) to deliver news and updates about our campaigns and activism opportunities.
Educate the Customer Experience teams on current company-wide social and environmental campaigns.
Team-oriented – Thrives in an environment of collaboration and offers support to co-workers.
1-3 years’ experience working on social and environmental campaigns and community activism.
Associate Account Manager Jobs
By Travelport At Atlanta Metropolitan Area, United States
To possess the flexibility to take on special tasks as needed, and to provide management with advice based on your experience.
Someone who is starting out on their account management journey and wants a really good career.
Excellent office administration skills, including knowledge of all Microsoft Office products.
They will manage customer expectations and provide exceptional customer service ensuring queries are handled in a timely manner.
Demonstrable administration experience in a fast-paced environment.
What does a great Associate Account Manager do?
Associate Account Manager Jobs
By KPS Global LLC At Fort Worth, TX, United States
Accountable for all aspects of order management
Maintain volume of 40-60% of Account Manager within same segment
Must be able to perform all the responsibilities of the Customer Service Assistant and Quote Specialist
Associate Degree preferred, will consider experience in lieu of
2 years experience in Customer Service with estimating in engineered to order product, preferably within the walk-in industry
Strong emphasis on Math and Technical skills
Associate Account Manager, Afrotech
By Blavity Inc. At California, United States
Previous experience working in consulting, finance, media, or related high-growth start-up
Schedule meetings with existing clients and Account Managers
Gather intelligence on clients to prepare Account Managers for upcoming meetings
Support Account Managers during virtual and in-person meetings through excellent note taking and summarizing next steps
Collaborate with Account Managers to outline and create pitch materials (e.g. presentations, media plans, etc.) for clients
Manage data within Salesforce (e.g. updating accounts, storing key documents)
Account Manager- Metals Experience
By Wright Search Firm At Houston, TX, United States
Technical and commercial management of a customer account.
Preparation and management of progress reporting.
Effective communication and interpersonal skills
1-5 years sales experience in O&G industry
Proven experience of operation in a demanding customer facing role
Ensure customer inquires are processed and responded to within the required deadlines.
Associate Account Manager Jobs
By Dallas Cowboys At Frisco, TX, United States
Project management skill, ability to multitask and prioritize
Support Account Manager with managing business needs for division
Partner with Account Manager to develop seasonal line plans based on data driven analytics
Assists in managing open to buy, and partner with Account Manager on all client facing meetings
2-4 years of sales experience in branded merchandise or ASI sales
Responsible for identifying new opportunities within existing clients to grow the current business
Associate Manager, Customer Experience
By Zendesk At United States
Prior experience working with account management, business operations, or program management teams
Collaboration Skills: Strong teaming skills and experience to bring together diverse views.
Data entry, analysis and reporting in Salesforce
Experience with Zendesk is a plus
5+ years of work experience in SaaS or technology company
Communication Skills: Exceptional listening, oral and written communication skills as well as presentation skills. The ability to multitask effectively.
Associate Product Manager (Customer Experience) - Remote
By The Home Depot At Atlanta, GA, United States
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Typically reports to the Product Management Manager or Sr. Manager.
Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
Manages the purchase order and invoicing process with 3rd party vendors
0-1 years of relevant work experience
Experience working in a fast paced, fluid environment where priorities shift on a regular basis
Customer Experience Account Manager
By Alp ɴ Rock At United States
·Previous Customer Service, Inside Sales, or Account Management experience
·Recommends merchandise based on product knowledge and customer preferences
·Own the process of providing feedback on the customer experience pain points end-to-end
·Complete ongoing competitive analysis on best-in-class customer experience
·Investigate new tools and systems that would provide improvements and solutions to the customer experience
·QA site experience frequently on mobile, mobile app, and desktop
Associate Account Manager, Jobs
By Care.com At Austin, Texas Metropolitan Area, United States
Work closely with the product management/technology team to identify product enhancements that improve the user experience and client satisfaction and retention
Understand Care@Work capabilities and services and effectively communicate all offerings to the client
Ensure the renewal of existing clients, and cross-sell products by identifying additional needs within an existing client offering, where applicable
Manage all client communications, conflict resolution, and compliance on client deliverables and revenue
Proven client service abilities including maintaining and improving client relationships
Demonstrated ability to collaborate across functions (for ex., marketing, reporting, product, legal, finance) and work well in a team environment
Associate Account Manager Jobs
By Quest Global At Houston, TX, United States

We are currently looking for an Associate Engagement Manager for our Power & Energy vertical and the role is based in Houston. As an Associate Engagement Manager, you will be connecting and ...

Addressable Associate Account Manager
By Disney Media & Entertainment Distribution At , New York, Ny $63,450 - $77,550 a year
Traffic video assets and implement ad tags to be reviewed by Account Managers
Review trafficking requests from Account Managers and QC campaign assets
Assist Account Managers with monthly billing
Assist in optimizing campaigns by adjusting delivery tools at discretion of Account Managers
Professional interpersonal communication skills, with internal and external customers. Ability to articulate thoughts and concepts fluidly
Ability to think critically; have analytical and problem-solving skills

Are you looking for an exciting opportunity to use your customer service and account management skills to make a real impact? We are looking for a Customer Experience Associate Account Manager to join our team and help us deliver an exceptional customer experience. You will be responsible for managing customer accounts, responding to inquiries, and resolving customer issues. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect job for you!

Overview The Customer Experience Associate Account Manager is responsible for providing exceptional customer service and support to customers. This role is responsible for managing customer accounts, resolving customer inquiries, and providing customer feedback to the company. The Customer Experience Associate Account Manager will also be responsible for developing and maintaining relationships with customers, as well as providing customer service training and support. Detailed Job Description The Customer Experience Associate Account Manager is responsible for providing exceptional customer service and support to customers. This role is responsible for managing customer accounts, resolving customer inquiries, and providing customer feedback to the company. The Customer Experience Associate Account Manager will also be responsible for developing and maintaining relationships with customers, as well as providing customer service training and support.

The Customer Experience Associate Account Manager will be responsible for:

• Managing customer accounts and resolving customer inquiries in a timely manner
• Developing and maintaining relationships with customers
• Providing customer feedback to the company
• Providing customer service training and support
• Developing and implementing customer service strategies
• Analyzing customer data and trends to identify areas of improvement
• Ensuring customer satisfaction and loyalty
• Assisting with customer service initiatives
Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Experience in customer relationship management
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer relationship management
Job Experience
• At least two years of customer service experience
• Experience in customer relationship management
• Experience in developing and implementing customer service strategies
Job Responsibilities
• Manage customer accounts and resolve customer inquiries in a timely manner
• Develop and maintain relationships with customers
• Provide customer feedback to the company
• Provide customer service training and support
• Develop and implement customer service strategies
• Analyze customer data and trends to identify areas of improvement
• Ensure customer satisfaction and loyalty
• Assist with customer service initiatives