Register
Recruit Create CV

Customer Care Jobs in New York

Customer Care Project Coordinator
By HSO At New York, United States
Assist with light customer facing Project Management responsibilities
Experience with Azure DevOps, Microsoft D365 Finance and Operations, Microsoft CE is a strong bonus
Provide support to Director of Customer Care Support and Delivery Manager
Experience with Microsoft Project, Microsoft Office
Maintain Customer transition information and coordinate transition activities with both CE/FO Delivery and PMO Teams
Maintain internal systems for all customer OneVersion update status
Operations And Customer Care Manager
By Joanna Buchanan At New York, United States
Self-starter, highly organized, and detailed oriented. Possesses great people skills and works with a sense of urgency.
$19/hr- $27/hr an hour for 1-4 years experience
Utilize and maintain Shopify, Faire and additional selling platforms.
Enjoys keeping up with tabletop, barware and home decor trends.
Enjoys problem solving and building new processes.
Thrives in fast paced environments and flexible to changes in priorities to drive the business forward.
Customer Care Rep I
By Mindlance At New York City Metropolitan Area, United States
Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Responsible for successfully completing the required basic training.
Must pass the appropriate pre-employment test battery.
Primary duties may include, but are not limited to:
Analyzes problems and provides information/solutions.
Us Customer Care Manager
By Charlotte Tilbury Beauty At New York, NY, United States
Previous experience in the beauty industry and knowledge of our product offering strongly preferred
Participates in meetings and trainings with the Global Management team
Ensures all operational activities such as order processing, customer returns and backorders are managed and completed daily by the team
Leads by example in all areas including customer contacts, product knowledge and workload
Minimum 4 years experience in a call center environment
Minimum 2 years experience managing a team
Customer Care Agent Jobs
By PetLab Co. At New York, United States
1-3 years relevant work experience
Knowledge of Microsoft 365 software is preferred
Experience in a direct-to-consumer environment is preferred
High level of organization competency
Ability to stay focused and on-task for several hours at a time
You care about your work and interactions with others
Customer Care Agent Jobs
By PetLab Co. At New York City Metropolitan Area, United States
1-3 years relevant work experience.
Knowledge of Microsoft 365 software is preferred.
Experience in a direct-to-consumer environment is preferred.
High level of organization competency.
Ability to stay focused and on-task for several hours at a time.
You care about your work and interactions with others.
Customer Care Leader - Benefits
By Gusto At New York City Metropolitan Area, United States
Leader of change management in planning and facilitating organization-wide improvement to the customer experience
3 - 6 years minimum of people management experience in CX and technology
Proven experience working in Healthcare Benefits environments
Solicit regular internal and external customer feedback to lead continuous process improvements to the customer experience
Work cross-functionally with other CX teams and shared services to deliver improvements to the Gustie and the overall customer experience
3+ years of leadership experience, preference for experience leading leaders : setting strategic vision, and empowering high-performance teams
Customer Care Advisor Jobs
By Charlotte Tilbury Beauty At New York, United States
Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites
Provide product information and offer order assistance to help the e-commerce department achieve sales goals
Provide strategic recommendations to improve the overall customer experience
The ideal candidate will have significant experience in customer service or related role
Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!
Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience
Customer Care Coordinator Jobs
By Numotion At Syracuse, NY, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Manager, Customer Care, Peacock
By Peacock At New York, NY, United States
Minimum 3 years Management Experience
Exemplary multi-tasking skills and time management skills
Excellent people management skills, including the ability to influence a wide range of audiences
Minimum 5 years Customer Service Experience
Experience with Customer Service CRMs (Salesforce, Zendesk or similar)
BA/BS or equivalent work experience
Customer Care Manager Jobs
By diptyque Paris At New York, NY, United States
Order Management—constant communication with warehouse team ensuring that orders being shipped out quickly and correctly
Monitor quality of service and provide weekly, monthly, and quarterly service level insights and reports to upper level management
Strong communication with different stakeholders (stores, management, vendors…)
Strong interpersonal skills and an ability to build rapport with customers
Strong analytical and organizational skills
4+ years’ experience in customer service, e-commerce operations
Director Of Customer Care
By LaundryLux At Inwood, NY, United States
Knowledge and experience in account management, order processing, fulfillment procedures, sales, and logistics.
Define and optimize our customer experience lifecycle. Own end-to-end order management.
Possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
Work with sales management to align on strategies, coverage plans, and account dynamics.
Develop and drive consistency throughout day-to-day tactical operations by identifying standards, tools, best practices, process knowledge, and communication.
Manage our PNCs (Product Number Codes) and Price Lists.
Customer Care Jobs
By Darby At Jericho, NY, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Comprehensive Medical and Dental benefits
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials
Customer Care Jobs
By Darby At New York, NY, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials
Working closely with other departments to ensure timely resolution of customer issues.

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow