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Customer Care Jobs in Oneida, New York

Customer Care Rep I
By Mindlance At New York City Metropolitan Area, United States
Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Responsible for successfully completing the required basic training.
Must pass the appropriate pre-employment test battery.
Primary duties may include, but are not limited to:
Analyzes problems and provides information/solutions.
Customer Care Agent Jobs
By PetLab Co. At New York City Metropolitan Area, United States
1-3 years relevant work experience.
Knowledge of Microsoft 365 software is preferred.
Experience in a direct-to-consumer environment is preferred.
High level of organization competency.
Ability to stay focused and on-task for several hours at a time.
You care about your work and interactions with others.
Customer Care Leader - Benefits
By Gusto At New York City Metropolitan Area, United States
Leader of change management in planning and facilitating organization-wide improvement to the customer experience
3 - 6 years minimum of people management experience in CX and technology
Proven experience working in Healthcare Benefits environments
Solicit regular internal and external customer feedback to lead continuous process improvements to the customer experience
Work cross-functionally with other CX teams and shared services to deliver improvements to the Gustie and the overall customer experience
3+ years of leadership experience, preference for experience leading leaders : setting strategic vision, and empowering high-performance teams
Customer Care Project Coordinator
By HSO At New York, United States
Assist with light customer facing Project Management responsibilities
Experience with Azure DevOps, Microsoft D365 Finance and Operations, Microsoft CE is a strong bonus
Provide support to Director of Customer Care Support and Delivery Manager
Experience with Microsoft Project, Microsoft Office
Maintain Customer transition information and coordinate transition activities with both CE/FO Delivery and PMO Teams
Maintain internal systems for all customer OneVersion update status
Operations And Customer Care Manager
By Joanna Buchanan At New York, United States
Self-starter, highly organized, and detailed oriented. Possesses great people skills and works with a sense of urgency.
$19/hr- $27/hr an hour for 1-4 years experience
Utilize and maintain Shopify, Faire and additional selling platforms.
Enjoys keeping up with tabletop, barware and home decor trends.
Enjoys problem solving and building new processes.
Thrives in fast paced environments and flexible to changes in priorities to drive the business forward.
Us Customer Care Manager
By Charlotte Tilbury Beauty At New York, NY, United States
Previous experience in the beauty industry and knowledge of our product offering strongly preferred
Participates in meetings and trainings with the Global Management team
Ensures all operational activities such as order processing, customer returns and backorders are managed and completed daily by the team
Leads by example in all areas including customer contacts, product knowledge and workload
Minimum 4 years experience in a call center environment
Minimum 2 years experience managing a team
Customer Care Agent Jobs
By PetLab Co. At New York, United States
1-3 years relevant work experience
Knowledge of Microsoft 365 software is preferred
Experience in a direct-to-consumer environment is preferred
High level of organization competency
Ability to stay focused and on-task for several hours at a time
You care about your work and interactions with others
Customer Care Advisor Jobs
By Charlotte Tilbury Beauty At New York, United States
Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites
Provide product information and offer order assistance to help the e-commerce department achieve sales goals
Provide strategic recommendations to improve the overall customer experience
The ideal candidate will have significant experience in customer service or related role
Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!
Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience
Customer Care Coordinator Jobs
By Numotion At Syracuse, NY, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Manager, Customer Care, Peacock
By Peacock At New York, NY, United States
Minimum 3 years Management Experience
Exemplary multi-tasking skills and time management skills
Excellent people management skills, including the ability to influence a wide range of audiences
Minimum 5 years Customer Service Experience
Experience with Customer Service CRMs (Salesforce, Zendesk or similar)
BA/BS or equivalent work experience
Customer Care Manager Jobs
By diptyque Paris At New York, NY, United States
Order Management—constant communication with warehouse team ensuring that orders being shipped out quickly and correctly
Monitor quality of service and provide weekly, monthly, and quarterly service level insights and reports to upper level management
Strong communication with different stakeholders (stores, management, vendors…)
Strong interpersonal skills and an ability to build rapport with customers
Strong analytical and organizational skills
4+ years’ experience in customer service, e-commerce operations
Director Of Customer Care
By LaundryLux At Inwood, NY, United States
Knowledge and experience in account management, order processing, fulfillment procedures, sales, and logistics.
Define and optimize our customer experience lifecycle. Own end-to-end order management.
Possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
Work with sales management to align on strategies, coverage plans, and account dynamics.
Develop and drive consistency throughout day-to-day tactical operations by identifying standards, tools, best practices, process knowledge, and communication.
Manage our PNCs (Product Number Codes) and Price Lists.
Customer Care Jobs
By Darby At Jericho, NY, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Comprehensive Medical and Dental benefits
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials
Customer Care Jobs
By Darby At New York, NY, United States
Dental industry experience strongly preferred
Strong computer skills (Word, Excel, Outlook, Salesforce)
Excellent interpersonal skills and must possess the ability to effectively communicate in both written and verbal forms
Answer and handle incoming calls and emails, responding to customer questions or complaints in a prompt and courteous manner
Process orders and up-sell/promote vendor specials
Working closely with other departments to ensure timely resolution of customer issues.
Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Manager, Customer Care, Rentals
By Zillow At United States
Leading the Zillow Rental Manager support team to drive key company business results, employee engagement, and a world-class customer experience.
Real estate experience and knowledge preferred.
Strong leadership skills: Ability to inspire and empower a team, set and reevaluate clear goals, and provide guidance and support.
Proven track record of delivering exceptional customer service: Demonstrated experience in meeting or exceeding customer satisfaction targets.
Professionalism and excellent interpersonal skills: Able to connect with people of varying degrees of product and technical proficiency.
Intermediate knowledge of Zendesk, Salesforce or similar customer service tools and platforms.
Customer Care Director Jobs
By Coolibar, Inc. At Miami, FL, United States
Excellent knowledge of management methods and techniques
Do periodic reporting to the management on the performance
Proven successful working experience as a Customer Service Manager,
Hire, train and manage Customer care team who are exceptionally customer satisfaction focused.
Adhere to and manage the approved budget
Strong knowledge customer service software, databases and tools
Customer Care Agent Jobs
By Austin and Associates At United States
Excellent verbal and written communication skills
If you have these qualifications, you're a great fit for this role
Conduct calls with representatives to expand reach of the company
Conduct appointments with potential clients (we work around your schedule)
Become fluent in Financial products (Ability to obtain financial licenses: Life, Series 6, 26, 63, 65)
Train and onboard new hires
Assistant Manager, Customer Care
By Dew Software At Newark, CA, United States
3+ years of experience in customer care management
Familiarity with customer relationship management (CRM) software
Manage a team of customer care representatives and provide guidance and support as needed
Identify opportunities for process improvement and implement solutions to enhance the customer experience
Experience in the automotive industry preferred
Strong communication and interpersonal skills
Customer Care Supervisor Jobs
By Overture Promotions At Waukegan, IL, United States
Day to day management, supervision, mentoring and training of Customer Care Coordinators.
Ensure communication with Customer Care Manager on all items so that action items can be addressed
Excellent oral and written communication skills
Proficient in MS Office Suite and Adobe Acrobat; beginner to intermediate Excel experience
NetSuite & HubSpot experience a plus
1-3 years of customer service experience
Area Customer Care Manager
By Tri Pointe Homes At Houston, TX, United States
A minimum of 2 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
Recruits, hires, evaluates, trains, develops, and retains Customer Care team/employees.
Conduct regular staff meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.
Ensure communities are within the budgetary guidelines by monitoring and analyzing job costs and schedules.
Customer Care & Sales Coordinator
By New Home Co. At Beaverton, OR, United States
Update sales online listings and inventory management.
Provide homeowners with an escalated avenue for complaint resolution, ensuring appropriate managers are aware of concerns or trends.
Manage utility billing and post-close shut off.
A minimum of three years' experience in customer service in the building industry is preferred.
Docusign, Newstar, Buildpro or comparable software experience preferred.
Experience assisting a senior level executive.
Coordinator Customer Care Jobs
By LCI At Clarksville, TN, United States
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Responsible for placing calls to customers to solicit business.
Calling customers for additional information as needed.
Register and track customer complaints with expeditious follow up and resolution.
Customer Care Manager Jobs
By The First Bank At ,
Proficient in data entry and typing skills
Good verbal and written communication skills, in addition to good listening skills
Knowledge of customer service principles and practices with an understanding of call center telephony and technology
Pays attention to detail and displays good organizational skills
High school diploma or equivalent required. Experience in a call center or customer service environment preferred.
Mobile Banking and Mobile Deposit
Senior Manager, Customer Care
By Whole Foods Market At , Austin, 78703
BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.
Leverages data-driven insights to recommend and implement task / project management and delivery methodology continuous improvement.
Relocation is offered for this position
Leads detailed task / project planning, including cost, schedule and resource requirements.
This position is based in Austin, TX and will require a minimum of three days per week in our downtown offices.
Oversees execution of Customer Care programs and processes across the company.
Coordinator, Customer Care Jobs
By LCI At Folkston, GA, United States
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Customer Care Coordinator Jobs
By Toll Brothers At , El Mirage, 85335

Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 ...

Customer Care Agent Jobs
By Peoples National Bank, N.A. At Mount Vernon, IL, United States

Are you looking for a great career that offers work/life balance, professional growth, an opportunity to serve in your local community, plus work in a friendly team environment? Peoples National Bank ...

Customer Care Receptionist Jobs
By Boys & Girls Clubs of Central NH At , Concord, 03301 $16 - $17 an hour
High School degree or equivalent experience preferred.
Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.
Must possess basic computer skills, including but not limited to Microsoft Office Suite.
Excellent communication, listening, and computer skills.
Answers phone calls promptly and redirects phone requests to the appropriate party.
Provides detailed descriptions of Boys & Girls Club member applications, services, facility features, hours of operations, etc.
Customer Care Manager Jobs
By Realtor.com At Scottsdale, AZ, United States
5+ years contact center management experience required.
Provide ongoing coaching to the New Homes team to foster account management excellence and account growth strategies.
Real Estate Knowledge: Practical experience and understanding of the real estate market and new construction processes.
Technical Proficiency: Ability to leverage customer service management systems and related technologies.
Communication Skills: Exceptional verbal and written communication abilities for effective interaction with customers, team members, and key stakeholders.
Deliver targeted coaching and development strategies to enhance the performance and skill set of the New Homes and Moving teams.
Customer Care Manager Jobs
By AssetWorks Inc At Wayne, PA, United States
Technical Support experience with Relational Database Management System (Oracle or Microsoft SQL Server preferred)
Work with management on customer care initiatives
Additional duties as requested by management
Proficient and experience communicating with customers verbally and in writing
Handle customer inquiries and be knowledgeable in AssetWorks products
Manage content updates to customer care web portal and mass email communication

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow