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Call Center Representative Jobs in Colorado

Call Center Representative Jobs
By UChicago Medicine AdventHealth Great Lakes At , Hinsdale, Il
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services
Demonstrate through behavior AdventHealth's mission, vision, values and service standards as outlined in the organization's Whole Care Experience training
Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)
Create delightful customer experience by setting proper expectations and consistently following through with end- users
High School Grad or Equiv and 1+ years’ experience
Call Center Representative Health Information
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Call Center Representative Jobs
By SonicJobs At Denver, CO, United States
At least 2 years of customer service experience (retail, call center, administrative, etc.) / the company is very open to experience
Someone who has experience taking phones calls in previous roles
Previous experience in the healthcare space / specifically dealing with prescriptions
Will be working in the MRO (medical review officer) department
Someone who prides themselves on their accuracy in a role
Someone who has the ability to multi-task (i.e. taking a call while entering notes and sending an email)

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved