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Call Center Representative Jobs in Connecticut

Call Center Representative - $18/Hour
By ProPivotal Staffing At Bridgeport, CT, United States
Strong organizational and time management skills
Opportunity to work from home
Excellent verbal, written, and interpersonal communication skills
1-3 years of experience in customer service, sales, retail, or insurance claims
9:30 AM to 6:00 PM
Equipment is provided by the company
Sr. Call Center Representative
By Conduent At , East Hartford, 06108, Ct $18.25 an hour
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Effective and accurate written and verbal communication skills.
Must have a High School Diploma, orequivalent; six months minimum experience in call center and/or dispatcher experience
In lieu of call center/dispatcher experience we will consider persons with an Associate Degree
Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
Provide one-to-one telephone contact with consumers and providers.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved