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Call Center Representative Jobs in Indiana

Call Center Representative Jobs
By Amani Family Services, Inc. At Fort Wayne, IN, United States

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.\ Responding efficiently and accurately to callers, explaining ...

Call Center Representative Jobs
By Peoples Bank At Merrillville, IN, United States
Effective project management skills and the ability to proactively problem-solve.
Communicating with other departments, managers or vendors to resolve customer issues.
Two years of customer service, retail banking, or call center experience preferred
Knowledge of Deposit and Loan products and procedures.
Proven organizational skills and demonstrated ability to prioritize and multi-task
Proficient computer skills (i.e., Microsoft Word, Excel, Outlook, any other mortgage software, etc.).
Call Center Representative/Call Agent I
By MemorialCare Health Services At , Fountain Valley $20.75 - $29.47 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Call Center Representative Jobs
By Insight Global At Greater Chicago Area, United States
Employee benefits/provider services experience, healthcare, insurance, claims
1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience
IF no call center experience, ensure they are comfortable sitting in a chair all day, take breaks at scheduled times
Strong problem solving skills and customer first mentality
Quiet work from home set up without distractions
Positive attitude and ability to communicate effectively with all levels
Bdc Call Center Representative
By Garber Chevrolet Highland At Highland, IN, United States
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
2-5 years of experience is required
Paid time off and vacation
Discounts on products and services
Answer customer calls and establish follow-ups with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Patient Services Representative (Call Center)
By Mount Sinai At , Huntington, 11743, Ny $20.00 - $20.60 an hour
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics.
Provides clerical and administrative support to physicians and is a liaison between departments.
Helps direct patients to appropriate setting and facilitates patient flow.
Hr Call Center Representative
By Humana At , Indianapolis, 46240, In
Experience using web-based human resource management systems - Workday
Processes limited HR transactions including payroll, taxes and benefits
1+ year of inbound call center experience
Strong customer service skills with the ability to multi-task
Strong written and verbal communication skills
Health benefits effective day 1
3Rd Shift Call Center Representative
By Michigan First Credit Union At , Lathrup Village, 48076, Mi $16 an hour
Call Center and/or financial institution experience is a plus.
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
Benefits and perks of joining our award-winning team include:
Deliver stellar service to credit union members. No slackers here!
Serve as a face (well, voice!) for our brand. Happy, confident, positive – that’s who we are.
Outgoing, personable candidates. You must truly love people to work here.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved