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Application Customer Support Specialist Jobs

Application Support Specialist - Remote
By HUB International At Chicago, IL, United States
Education, Knowledge, Training, Skills and Experience Required:
2 to 3+ years’ experience administering a core Broker Management Systems preferred (Epic, TAM, Sagitta or AMS360)
As required, coordinate activities with technical support staff and operations management
Documentation of resolution steps for a team knowledge base as well as a L1 knowledge base
Manage and administer application servers
2 to 3 years’ experience in the Insurance industry preferred
Application Support Specialist Jobs
By Phoenix Children's Hospital At , Phoenix
Offering the most comprehensive care across ages, communities and specialties
Advancing education and training to shape the next generation of clinical leaders
Performs miscellaneous job related duties as requested.
Investing in innovative research, including emerging treatments, tools and technologies
Advocating for the health and well-being of children and families
We place children and families at the center of all we do
Application Support Specialist Jobs
By Title Forward At , Remote $27.10 - $40.60 an hour
Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner
Title industry experience. West Coast market experience including CA, WA, CO, AZ highly regarded.
Administrative knowledge of title production softwares such as Qualia, Resware, or Softpro.
Experience with CRMs like Zendesk.
Knowledge of Microsoft (Excel and Documents) and Google Workspace (Voice, Groups, Email, Calendar, Drive, Meet) products.
Experience with SQL and Tableau highly regarded.
Application Support Specialist Jobs
By Eclerx At , $60,000 - $80,000 a year
Support and incident management experience
Experience in software release process and change management
Manage support tickets to track recurring issues and support cost
Experience in supporting trading desks at large investment banks
Experience with Excel and data analytics
Experience with an object oriented programming language
Application Support Specialist Ii
By Burlington Stores At , Edgewater Park, 08010 $20.50 an hour
to detail and excellent proofreading skills. A certain degree of creativity and latitude is required.
The Application Support Specialist II
Those who applymust be excellent problem solvers who are not easily overwhelmed. Position requires close attention
Come join our team. You’re going to like it here!
Application Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $24.97 - $38.71 an hour
Experience in accounting / finance area.
Experience in a higher education technology environment.
Prioritization skills and the ability to manage multiple customer requests simultaneously.
Excellent customer service, documentation skills, training ability, phone support experience.
Ability to understand Fund Accounting, Payroll, Human Resources, Research Administration and Access Management.
Experience in a customer service help desk environment.
Customer Support Manager - Hcm Application
By Workday At Atlanta, GA, United States
3+ years of experience in a customer services role (consulting, services, support, account management)
4+ years’ experience leading a Technical Support Team, Customer Support Team, or a Functional Systems Team
Strong problem solving, priority setting, facilitation, multi-tasking, and analytical skills
Prior experience with HCM or other enterprise software applications
2+ years leading a technical team, software engineering team, or a functional systems team
Ability to generate a sense of urgency and rally appropriate resources
Application Support Specialist Jobs
By The City of Charleston, SC At , Charleston, 29401 $66,625 - $71,289 a year
Knowledge of ONESolution Financial/HR, EnerGov Land lanagement/Permitting and/or CivicPlus Website Content Management software
Bachelor’s Degree (BA/BS) in computer science, programming, or related field; or an equivalent combination of education and experience
Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software.
Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements.
Two years of related professional experience
Thorough knowledge of Microsoft Windows, Outlook, Excel and Word or similar software
Application Support Specialist (Versa)
By Tyler Technologies At ,
Effectively communicating the ongoing status of reported support requests to the Federal Division management and designated client contact(s)
Strong organizational skills with the ability to prioritize and manage multiple competing priorities
Soft skills training and/or experience are a strong plus
Excellent written and spoken English language skills, with the ability to communicate professionally
Ability to clearly and concisely write business correspondence, business requirements, issue replication documentation, quality assurance testing documentation, and resolution procedures
Strong analytical, problem-solving, communication, and interpersonal skills with attention to detail
Application Support Specialist Jobs
By American Structurepoint At Greater Indianapolis, United States
Strong organizational and time management skills
Minimum of 2 years of experience in CAD support or related field
Strong technical and analytical skills
Excellent communication and interpersonal skills
Experience in architecture or engineering industry preferred
Providing technical support for CAD software, including OpenRoads Designer/Civil 3D/Revit, to team members
Software Application Support Specialist
By Zoho At , Mcallen, 78501 $45,000 - $55,000 a year
Preferred: You have professional experience providing technical support for SaaS environments via phone, email, chat, and remote desktop.
You use excellent written and verbal communication skills to assist customers through complicated scenarios.
Preferred: You are comfortable reading and contributing to knowledge base articles.
Work collaboratively with peers, other support teams, developers, and product managers to provide world class support to our customers.
Comfortable giving and receiving constructive feedback for the benefit of the team
This is an in-office position with the possibility of remote work.
Application Support Specialist Jobs
By St. Ambrose University At Davenport, IA, United States

The Information Technology Department at St Ambrose University is seeking a strongly motivated individual to provide user support of Ellucian applications including: Colleague, Portal and CRM based ...

Application Support Specialist Jobs
By Columbia University Medical Center At , New York, 10032 $75,000 - $85,000 a year

535659 Medical Center Biostatistics Full Time Opening on: May 2 2023 Grade 104 Add to favorites Favorited View favorites Job Type: Officer of Administration Bargaining Unit: ...

Software Application Support Specialist
By Zoho Corporation At , Mcallen, 78501, Tx
Preferred: You have professional experience providing technical support for SaaS environments via phone, email, chat, and remote desktop.
You use excellent written and verbal communication skills to assist customers through complicated scenarios.
Preferred: You are comfortable reading and contributing to knowledge base articles.
Work collaboratively with peers, other support teams, developers, and product managers to provide world class support to our customers.
Comfortable giving and receiving constructive feedback for the benefit of the team
You comfortably navigate a variety of emotions from customers. You respectfully de-escalate a frustrated customer.
Application Support Specialist (Remote)
By Vaco At Tennessee, United States
ITSM (Incident/ Problem/ Change/ Request/ Configuration) Management
ITBM (Financial Management, PPM (Project Portfolio Management), Resource Management), APM
ITAM - IT Asset Management
ITOM - IT Operations Management
Should have good knowledge in business flow of the following modules:
Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
Application Support Specialist - Sql
By Prairie Consulting Services At United States
Looking for Application Support Specialist (1-3 years experience) for our direct client.
It has 100% remote option.
-1-3 years of experience in a decentralized environment
-Someone who wants to work on a team and values sharing the knowledge they acquire
- Knowledge of IT support principles and practices including: telephony, desktop, system, database and software support.
-Must be able to prioritize, stay focused and handle multiple, diverse responsibilities.
Application Support Specialist Jobs
By Akkodis At Columbus, OH, United States
Pay Rate: $42/hr. on W2 without Benefits
User Administration experience is helpful to support this role.
ServiceNow or any other ITSM tool experience
P&C Domain experience is required.
Ability to work remotely with a team without face-to-face contact.
Microsoft Teams and Office 365 suite
Application Support Specialist Jobs
By Trupanion At Seattle, WA, United States
Strong organizational and project management skills with experience maintaining multiple projects with contending priorities in a calm and efficient manner
2-3+ years of experience in technical support or equivalent skills and knowledge
Use superb communication skills to convey technical subject matter to a wide audience in an engaging and coherent manner.
Build and maintain a knowledge base with a goal of making users more efficient and self-sufficient over time
Experience in the use of ticketing systems for support purposes, such as Microsoft Dynamics, Freshworks products, or Jira
Inquisitive nature, desire to increase knowledge base, and willingness to research and find solutions to complex issues
Application Support Specialist Jobs
By LHH At Dallas, TX, United States
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Conduct training sessions and workshops to enhance end-user knowledge and proficiency.
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Proven experience in application support or a similar technical support role.
Strong knowledge of software applications, operating systems, and databases.
Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.
Customer Support Analyst (Financial Application)
By Workday At Atlanta, GA, United States
Collaborate with Product Managers, QA and Development to determine solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Excellent analytical, problem solving and multitasking skills
Degree in Accounting, Computer Science or Business Systems (or comparable industry experience)
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Handle a queue of financial support cases, prioritizing issues based on severity and customer impact