Application Support Specialist Jobs

Overview

When you join American Structurepoint, you gain more than a career. You become part of a family of talented, passionate, good-hearted people who take pride in going the extra mile for our clients. At American Structurepoint, we are known for making the impossible happen for clients across the world who want help building and bettering their communities. We live by our values—excellence, respect, integrity, innovation, and social responsibility. We encourage our experts to try new things and explore new ideas that turn our client’s dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve.

As an Application Support Specialistat American Structurepoint, you will be a part of a team that supports the company’s technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage.

Group: IT Solutions

Position: Application Support Specialist

Location: Indianapolis, IN

We are seeking a Application Support Specialist to join our team. The Application Support Specialist will work closely with our engineering and architecture teams to provide support in the use of computer-aided design (CAD) software, including Bentley and Autodesk software such as OpenRoads Designer and Civil 3D/Revit. This person should also have a passion for innovation and emerging technologies in the AEC industry.

Responsibilities

• Creating and maintaining CAD libraries of standard details and components
• Assist in the development and maintenance of CAD standards and procedures
• Participate in internal Beta testing programs
• Use reseller partnerships to find answers that can’t be solved internally
• Provide support for CAD applications in the virtual workspace platform
• Assist in testing procedures of all new CAD applications
• Maintaining accurate project documentation and records
• Troubleshooting and resolving software issues
• Providing technical support for CAD software, including OpenRoads Designer/Civil 3D/Revit, to team members
• Conducting CAD software training for new team members
• Collaborating with team members to ensure consistency and quality of CAD drawings

Qualifications

• Experience in architecture or engineering industry preferred
• Strong technical and analytical skills
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Minimum of 2 years of experience in CAD support or related field
• Ability to work independently and as part of a team
• Associate's degree in Computer-Aided Design, Architecture, or related field (Bachelor's degree preferred)
• Proficient in AutoCAD, Revit, and Bentley software, such as OpenRoads Designer