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Analyst It Support Cts Jobs

It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
Lead It Support Analyst, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
It Support Analyst Jobs
By Monster Energy At , Corona, 92879 $25 an hour
2+ years of experience in Apple iOS deployments and Mobile Device Management Systems
Experience with Microsoft System Center Service Manager
Modify configurations, utilities, software default settings, etc. for the local and remote workstations
Assist with on-boarding of users, manage equipment setup and deployment for new employees
Assist with employee departure process, manage equipment retrievals and asset re-assignment
Manage users and computers in Active Directory
It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
It Support Analyst Jobs
By USC At , Los Angeles $36 - $39 an hour
Manage user accounts, privileges, and other routine system configuration items
Possess a minimum of two years of IT experience, preferably in Desktop or Help Desk support
Have excellent communication and customer service skills
Be eager to learn, adapt, and take on responsibilities in new and changing technical environments
Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/
Resolve problems with operating systems, office software, line-of-business applications, network connectivity, computer hardware, and other systems
It Support Analyst Jobs
By DVI Technologies, Inc. At Pittsburgh, PA, United States
Experience working in an IT environment with emphasis in Service Desk and Operations Management
Experience working with virtual / remote staff members.
Troubleshooting and resolving remote hardware, software, and network issues
Strong communication, organization, and planning skills
Ability to learn and share knowledge with other team members.
Experience working both independently and as part of a project group.
It Analyst Customer Support- Colorado Springs, Co
By Kinder Morgan At , Colorado Springs, 80917, Co $43 an hour
Project management experience is a plus
Analyze information flow and reporting needs, working with clerical staff and management
*Position may be filled at various levels depending on experience and job skills of successful candidate.
Apply problem solving skills and break down complex problems into solvable segments.
Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening.
Additional duties/responsibilities as assigned by supervisor
It Support Analyst Jobs
By Allegiance Bank At , Houston, 77046, Tx
Good organizational and time management skills.
Assists in special projects and tasks for the department of a diverse nature under the direction of the Technology Operations Manager.
Basic typing skills to meet production needs of the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Collaborates with other team members to identify, investigate, and resolve users’ problems with computer software and hardware.
Arranges service by software or hardware vendors to repair or replace defective products.
It Support Analyst Jobs
By University of Iowa At Iowa, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By Salad and Go At Phoenix, AZ, United States
Experience with endpoint management tools like JAMF, ManageEngine, Intune
Excellent Communication Skills. Comfortable working with business and technical individuals at all levels of the organizations
Experience in a hybrid work environment a plus
Experience working with Microsoft Azure Active Directory
Skilled in technical troubleshooting and root-cause analysis
Experienced with producing high-quality technical and end-user documentation
It Support Analyst Jobs
By University of Iowa At Iowa City, IA, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By VaynerX At New York, NY, United States
Strong skills with macOS in enterprise environments, including experience with Mac-focused MDMs (such as JAMF or Mosyle)
Exact compensation may vary based on skills, experience, and location.
Manage a hardware asset inventory, including laptops, monitors, printers, servers, and network equipment
1 to 5 years of proven experience in IT support
Experience being part of a globally-distributed IT team
Strong skills as an admin for the following tools: G Suite, Slack, Office 365, Adobe, Box, and Zoom
It Support Analyst Jobs
By Motion Recruitment At Audubon, PA, United States
Tier II Technical Support experience
At least two years of IT operational or equivalent experience
High analytical and problem-solving abilities
Solid understanding of ITIL practices is a plus
Fixing any technical issues as needed
Troubleshooting/escalating technical issues as necessary
It Support Analyst Jobs
By Epicor At United States
Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management.
3+ years of applicable experience and demonstrated success/knowledge
Experience with Windows Server and Remote Desktop Support is preferred
Recommend and implement corrective solutions for end-users in person, and remote support for off-site users as needed.
Bachelor’s degree and or relevant technical certifications preferred.
Ability to identify and seek needed information/research skills.
It Support Analyst Jobs
By Energy Jobline At Waco Area, United States
Providing reliable and efficient end user support for personal computing environments and critical business applications.
Serving as primary radio inventory maintenance and support.
Troubleshooting and mitigating build, application and system performance issues.
Building and maintaining relationships with technical partners in the business.
Coordinating resources and suppliers to complete projects and work requests.
Collaborating with central infrastructure and Regional Infrastructure Analyst to assist with hardware refresh activities.
It Operations & Support Analyst 1 (6014)
By State of Idaho Employment At Meridian, ID, United States
Manage, update, and create service and support documentation within the designated service management system and other documentation sources;
I DO NOT have any education or experience.
Computer trends, software, capabilities, and terminology;
Benefits may not be applicable for temporary or seasonal positions.
I DO NOT have the experience as described.
This position is eligible for full State benefits.
It Support Analyst Ii 100% Remote
By Vaco At Utah, United States
IT certifications or equivalent work experience preferred
Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
Remote control tools - Bomgar preferred
See attached for a detailed job description
Junior It Support Analyst
By Interapt At Rahway, NJ, United States
Windows Admin Tasks (user management, network maintenance, etc.)
Utilizing Business & Support Ticket Management tools such as Jira & ServiceNow
Managing Office 365 Suite of software products & services
Deploying Security & System Updates Across business network
Communicating with internal & external stakeholders
Technical Writing in relation to business systems and processes

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an Analyst IT Support CTS to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints.

Detailed Job Description:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints. The Analyst IT Support CTS will also be responsible for maintaining and updating customer records, responding to customer inquiries, and providing customer service.

What is Analyst It Support Cts Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of network systems and protocols

What is Analyst It Support Cts Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent

What is Analyst It Support Cts Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Analyst It Support Cts Job Experience?

• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting hardware and software issues

What is Analyst It Support Cts Job Responsibilities?

• Provide technical support to customers and internal staff
• Troubleshoot hardware and software issues
• Provide technical advice and resolve customer complaints
• Maintain and update customer records
• Respond to customer inquiries
• Provide customer service