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Amazon Connect Manager Jobs in Seattle, King, Washington

Marketing Manager, Amazon Business
By Amazon At Seattle, WA, United States
Manage multiple projects gracefully and balancing contending priorities in a rapidly changing environment.
2+ years of professional non-internship marketing experience
Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
Experience using data and metrics to measure impact and determine improvements
Experience with paid media and owned and operated channels (i.e. email, onsite, etc.)
Experience presenting ideas to various levels of an organization to gain support for initiatives
Marketing Manager - Amazon Business Canada
By Amazon At Seattle, WA, United States
2+ years of working with creative teams, content managers and marketers to bring brand promise to life experience
Own and manage merchandising process
Partner with the vendor managers and seller managers to market new selection.
2+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience building, executing and scaling cross-functional marketing programs
Category Manager, Amazon Style
By Amazon At Seattle, WA, United States
3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Experience in vendor negotiations, pricing and promotion, inventory management, and product development
3+ years of with Excel experience
Bachelor's degree, or 3+ years of professional or military experience
Experience with financial analysis and P&L ownership
Experience managing large data sets and utilizing to drive performance and process improvements
Marketing Manager, Amazon Renewed
By Amazon At Seattle, WA, United States
Experience in multi-territory campaign management
6+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience building and optimizing multiple, simultaneous marketing campaigns
Experience managing or working within cross-functional marketing and creative teams
Experience in digital marketing and content production timelines and process
Marketing Manager, Amazon Go
By Amazon At Seattle, WA, United States
Experience with end-to-end promotions management
4+ years of professional non-internship marketing experience
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience with A/B testing, especially around audience segmentation and targeting
Experience building, executing and scaling cross-functional marketing programs
Ability to manage stakeholders and present to various levels of an organization
Technical Product Manager, Amazon Connect - St
By Starbucks At Seattle, WA, United States
Manage product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners
Define non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
Create dashboard/reporting requirements and KPIs to measure product performance
Manage execution and eliminate blocking issues during development
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Amazon Connect experience (2 years)
Amazon Brand Manager Jobs
By True Brands At Seattle, WA, United States
3+ years of experience in brand management, marketing, or e-commerce
Strong project management skills with the ability to prioritize tasks and manage timelines
Manage product listings, pricing, and promotions on Amazon
Manage relationships with Amazon vendor managers and stay up-to-date with Amazon policies and procedures
Develop and manage budgets for Amazon marketing campaigns
Excellent analytical skills with the ability to use data to drive decisions
Customer Sales Manager- Amazon
By The Kraft Heinz Company At Seattle, WA, United States
Minimum 3 years work experience- 2 years of which spent in category management and/or eCommerce role
Exceptional excel knowledge and experience working with models
Excellent communication skills. Comfortable leading conversations and pitching ideas with internal and external stakeholders
Experience presenting and interfacing with customers
Adapts national strategies and priorities from the Business Unit to drive growth of the product portfolio on Amazon.com and Amazon Fresh
Educates the organization on Amazon and broader eCommerce business practices and develops test-and-learns to advance eCommerce business practices for Kraft Heinz
Principal Technical Program Manager, Fulfilment By Amazon - Amazon Warehousing And Distribution
By Amazon.com Services LLC At , Bellevue From $141,600 a year
7+ years of technical product or program management experience
7+ years of technical program management experience
10+ years of working directly with engineering teams experience
5+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
8+ years of hands-on work managing complex technology projects experience
Manager, Amazon Media Jobs
By L'Oreal At , New York, 10001 $98,200 - $137,500 a year
Attention to detail: ensures quality and flawless execution in campaign setup and management.
Experience in Ecommerce, Sales Planning, Finance, Analytics or similar function a plus
Entrepreneurial spirit: demonstrates ownership of their goals and responsibilities and treats the business like their own.
Data driven: has advanced excel skills to efficiently and accurately report and use data to drive and support media strategy
Strong experience with Media Tools such as Amazon’s DSP and Kenshoo, hands on keyboard running search is ideal
Experience analyzing performance data and summarizing / communicating findings via reports and presentations
Manager, Amazon Media, Luxe
By L'Oréal At New York, NY, United States
Attention to detail: ensures quality and flawless execution in campaign setup and management.
Experience in Ecommerce, Sales Planning, Finance, Analytics or similar function a plus
Entrepreneurial spirit: demonstrates ownership of their goals and responsibilities and treats the business like their own.
Data driven: has advanced excel skills to efficiently and accurately report and use data to drive and support media strategy
Strong experience with Media Tools such as Amazon’s DSP and Skai, hands on keyboard running search is ideal
Experience analyzing performance data and summarizing / communicating findings via reports and presentations
Amazon Ecommerce Manager Jobs
By Solawave At Los Angeles Metropolitan Area, United States
Comprehensive knowledge of the retailer media landscape (search and programmatic); experience with Amazon Advertising preferred
Healthcare Benefits: we offer competitive group medical insurance, disability benefits, dental and vision plans.
Manage all aspects of the Amazon platform to grow revenue and profitability
Manage technical issues promptly and effectively to ensure optimal performance
CPG skincare or beauty industry experience preferred
Strong presentation skills with the ability to deliver clear, concise information supported by data
Sr. Manager, Amazon Ecommerce
By Fabletics At , El Segundo, 90245 $105,300 - $143,000 a year
We encourage you to apply regardless of meeting all qualifications and/or requirements.
5+ years experience within Ecommerce
In-depth knowledge of Amazon's product listing guidelines, optimization techniques, and search algorithms.
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Strong analytical skills and ability to interpret data to drive decision-making.
Fabletics is looking for an Amazon Senior Ecommerce Manager.
Customer Development Manager- Amazon
By Colgate-Palmolive At , New York, 10022 $112,000 - $164,850 a year
Experience working with CPG market and customer data + strong analytical skills
5+ years prior experience in sales roles or adjacent experiences
You will be formulating and implementing a strategic plan to ensure you reach maximum volume, profitability and customer service.
Conduct effective negotiations to implement Terms and Conditions aimed at achieving profitable growth for CP and Customers
Accurately forecast volume/sales/investment through effective 6P planning and clear identification of risks and opportunities on a monthly cycle.
Analyze the key promotional activities and business trends to understand results (e.g.ROI) and develop recommendations for future activities based on insights
Ecommerce Manager - Amazon
By Olaplex Inc. (Nasdaq: OLPX) At United States
Execute Daily Global Account Management:
Work with AVS, Finance and Demand Planning on yearly, quarterly, and monthly forecasts
Bachelor’s Degree or 6+ years of relevant business experience
Amazon Vendor Central experience required
Experience with Amazon accounting and dispute practices related to chargebacks, shortages, price claims, provisions and allowances
Multitasker by nature who can manage multiple processes with high level of quality and consistency
Engineering Manager, Consumer Connect And Authenticate
By Netflix At , Los Gatos, Ca
Internal partnership - A strong partner for product management and engineering leaders. Equally passionate about working with engineering and non-engineering stakeholders.
You are an inclusive leader with a proven track record of building and leading high-performing diverse teams.
You are a delightful partner for your engineering, product, and business colleagues.
You have a proven track record of taking innovative projects from concept to production, preferably in the authentication domain.
You are inherently curious and enjoy building high scale, low latency applications.
You are a proactive, effective communicator and have a bias towards decisive action.
E-Commerce Manager - Amazon
By Olaplex Inc. (Nasdaq: OLPX) At Los Angeles, CA, United States
Execute Daily Global Account Management
Work with AVS, Finance and Demand Planning on yearly, quarterly, and monthly forecasts
Bachelor's Degree or 6+ years of relevant business experience
Amazon Vendor Central experience required
Experience with Amazon accounting and dispute practices related to chargebacks, shortages, price claims, provisions and allowances
Multitasker by nature who can manage multiple processes with high level of quality and consistency
Manager, Amazon Media Jobs
By L'Oréal At United States
Attention to detail: ensures quality and flawless execution in campaign setup and management.
Experience in Ecommerce, Sales Planning, Finance, Analytics or similar function a plus
Entrepreneurial spirit: demonstrates ownership of their goals and responsibilities and treats the business like their own.
Data driven: has advanced excel skills to efficiently and accurately report and use data to drive and support media strategy
Strong experience with Media Tools such as Amazon’s DSP and Kenshoo, hands on keyboard running search is ideal
Experience analyzing performance data and summarizing / communicating findings via reports and presentations
Communications Manager - Amazon Campaign
By Stand.earth At Myrtle Point, OR, United States

Stand.earth is seeking a Communications Manager, bilingual in English/Spanish, to support our Amazon Campaign. If you are a communications professional with experience in campaigning through strategic ...

Amazon Manager Jobs
By Barstool Sports At New York, NY, United States
Strong project management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously.
Prepare regular reports and presentations to communicate sales, marketing, and operational performance to senior management.
Manage and optimize our presence on the Amazon platform, including product listings, pricing, inventory, and promotions.
Customer Experience and Reviews: Monitor and respond to customer reviews, questions, and feedback to enhance the overall customer experience on Amazon.
Proven experience (5+ years) in e-commerce, with a focus on managing Amazon accounts and driving sales.
Deep knowledge of Amazon's platform, tools, and policies, including Seller Central and Vendor Central.

Are you looking for an exciting opportunity to manage Amazon Connect? We are looking for an experienced and motivated individual to join our team as an Amazon Connect Manager. You will be responsible for managing and optimizing the Amazon Connect platform, ensuring that customer service operations are running smoothly and efficiently. You will also be responsible for developing and implementing strategies to improve customer experience and satisfaction. If you are a self-starter with a passion for customer service and technology, this could be the perfect job for you!

Overview Amazon Connect Manager is a customer service platform that enables organizations to provide customer service and support through the Amazon Connect cloud-based contact center. The Amazon Connect Manager is responsible for managing the customer service operations and ensuring that customer service goals are met. Detailed Job Description The Amazon Connect Manager is responsible for managing the customer service operations and ensuring that customer service goals are met. This includes overseeing customer service staff, developing customer service policies and procedures, and ensuring customer service standards are met. The Amazon Connect Manager is also responsible for managing customer service operations, including customer service staffing, customer service training, customer service metrics, customer service reporting, and customer service analytics. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of customer service operations and procedures
• Ability to manage customer service staff
• Ability to develop customer service policies and procedures
• Knowledge of customer service metrics and analytics
• Ability to analyze customer service data
• Knowledge of customer service software and systems
• Ability to develop customer service training programs
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• 5+ years of customer service experience
• Experience with customer service software and systems
• Experience with customer service metrics and analytics
• Experience managing customer service staff
Job Knowledge
• Knowledge of customer service operations and procedures
• Knowledge of customer service metrics and analytics
• Knowledge of customer service software and systems
Job Experience
• 5+ years of customer service experience
• Experience with customer service software and systems
• Experience with customer service metrics and analytics
• Experience managing customer service staff
Job Responsibilities
• Manage customer service operations and ensure customer service goals are met
• Develop customer service policies and procedures
• Ensure customer service standards are met
• Manage customer service staffing
• Develop customer service training programs
• Analyze customer service data
• Report on customer service metrics and analytics