Administrative Assistant Ii – Student Services Jobs

Experience working in a Windows- based environment including communications software using remote and file transfer protocols.

Manage in-coming and outgoing mail.

A minimum of two years’ experience in clerical and business office operations

Proficient organizational skills with the ability to prioritize multiple tasks.

Flexibility to manage assigned workload in order to meet specified task deadlines.

Provide general reception for the office.

Participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.

Develop reports and recommendations for appropriate action based on the analysis of gathered data.

Recommend and establish contract forms and procedures; monitor adherence to contract terms.

Research availability and applicability of grant funding; research methods necessary for specific grant proposals; recommend and monitor procedures for grant implementation.

Coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.

Direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of standard tasks.

Participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.

Monitor adherence to contract terms.

Direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of routine tasks.

Develop reports and recommendations for appropriate action based on the analysis of gathered data.

Recommend and establish contract forms and procedures; monitor adherence to contract terms.

Research availability and applicability of grant funding; research methods necessary for specific grant proposals; recommend and monitor procedures for grant implementation.

Associates degree or equivalent combination of experience (Bachelors preferred).

4+ years related administrative or business experience

Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports

Prepares and monitors budgets and grant allocations, and maintains accruals. Prepares documents required to maintain balanced accounts for review and approval.

Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit.

Checks materials submitted for supervisors attention to ensure all relevant data, authorizations and pertinent information are included.

Participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.

Develop reports and recommendations for appropriate action based on the analysis of gathered data.

Recommend and establish contract forms and procedures; monitor adherence to contract terms.

Research availability and applicability of grant funding; research methods necessary for specific grant proposals; recommend and monitor procedures for grant implementation.

Coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.

May direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of standard tasks.

Participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.

Develop reports and recommendations for appropriate action based on the analysis of gathered data.

Recommend and establish contract forms and procedures; monitor adherence to contract terms.

Research availability and applicability of grant funding; research methods necessary for specific grant proposals; recommend and monitor procedures for grant implementation.

Coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.

Direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of standard tasks.

Strong organizational, communication, and time-management skills

Four years experience as an administrative assistant, secretary or receptionist supporting administrative tasks listed above are desired

Resourcefulness, creativity, and problem-solving skill set

Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.

Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders.

Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible.

Must have knowledge of basic customer service skills; demonstrate courtesy and respect toward others.

Complies with all state and federal laws and regulations related to higher education.

Six months to two years of similar or related experience is required.

Requires basic knowledge of Microsoft Word and Excel with aptitude to learn the phone system, email system and other technology applications.

Keyboard and 10 key calculator skills are required.

Must have good verbal and written communications skills.

Commensurate with Education and Experience

With limited direction, ability to demonstrate general knowledge of university, college, and related policies and procedures;

About the NC State College of Education

130101 - College Of Education

Provide administrative support to both undergraduate and graduate areas within the unit as needed.

Familiarity with computing technology and Microsoft Office products;

3-5 years of administrative and/or procurement experience

Administrative experience in a high-paced corporate business environment supporting diverse teams

Shipping & Receiving and/or mailroom experience

Experienced in coordinating travel and expense reporting

Experience working in a 5S and safety-conscious environment

Excellent verbal and written communications skills

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

Generous annual and sick leave benefits;

Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

Drafting Final Orders, Notices and other documents for the Agency Clerk.

Creating Clerk files for new hearing requests.

Handling routine phone calls to the General Counsel's Office and Agency Clerk's Office.

Education, training or experience sufficient to demonstrate the required knowledge, skills and abilities.

Prepares regular reports to the issues related to school education programs and school operations.

Screens visitors, telephone calls and mail.

Responds orally and in writing to routine inquiries from within and outside the school system.

Directs non-routine matters to appropriate resources.

Maintains appointment calendars and schedules meetings.

Follow up on all assignments delegated to subordinate managers as to status, completion, etc.

Screen telephone calls and visitors, deciding who can be redirected to subordinate managers or to others offices.

Wages at$23.00per hour with an annual increase possible

Surge Premium (GEO) of $3.00an hour

WorkMonday -Friday 8:00am –; 4:30 pmschedule, May need to adjust schedule for events being hosted onsite as needed.

Overtime available based on customer volume

Rapidly acquire new skills and knowledge, adapting to changing circumstances and technologies.

Proficiency in Microsoft Excel is essential for data management and analysis.

Utilize top-notch customer service skills to provide outstanding support to clients.

Display exceptional communication skills, both written and verbal, in all interactions.

Minimum of 3-5 years of relevant experience in a similar role.

Strong customer service skills with a genuine commitment to client satisfaction.

Provide other miscellaneous non-personal office administrative support as needed within the terms of the contract, as approved by the Program Manager.

Minimum of 3 years of experience specializing in administrative support

A bachelor’s degree can be substituted for 2 years of experience combined with 1 year of on-the-job experience

Order and maintain office supply inventories.

Process and coordinate OAM facility and equipment service requests.

Conduct inventories of OAM property on an as needed basis.

Interpret and apply academic and financial aid policies and procedures within a higher education setting.

Interpret and apply academic policies and procedures within a higher education setting.

Admissions, enrollment, and testing requirements.

Oral and written communications skills.

Applicable sections of State Education Codes and other laws.

Interpret and explain rules, regulations, procedures, policies and catalogs regarding student admission, transcript evaluation, prerequisite requirements and special regulations.

A combination of education, training and experience that provides the candidate with the knowledge, skills, and abilities to perform the job.

Management leave for exempt personnel

Two (2) years of office clerical experience with an emphasis on customer service required.

Some of the position responsibilities are:

High School Diploma or GED.

Proficient with Microsoft Office suites like, Word, Excel, Outlook, and PowerPoint.