Workplace Experience Receptionist Jobs

Los Angeles - California - United States of America
Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Job Summary
Get ready for an exciting career with CBRE!
The Workplace Experience Receptionist is the first point of engagement with team members and visitors alike. This role acts as the heartbeat of the company by providing personalized services and administrative support to build a sense of community, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.
Duties & Responsibilities

• Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café and other common areas.
• May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc. Determines standard supplies and information to be maintained at the front desk.
• Handle daily phone queries, central reservation inbox queries and bookings (AV, meeting rooms and catering requests)
• Complete other duties as assigned.
• Ensure all clients requirements are met within the Guest Relations functions with a high level of professionalism
• Performs general administrative duties associated with distributing packages and mail as needed.
• Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner.

Qualifications

• HS Diploma or GED required. Professional hospitality accreditations preferred.
• A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
• Passionate about service delivery and finds satisfaction with exceeding client expectations
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling and frequently lifting up to 40 lbs.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.
• Open and flexible work schedules.
• Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations.
• Apply a high level of attention to detail as well as strong verbal and written skills.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Receptionist position is $48,000 annually and the maximum salary for the Workplace Experience Receptionist position is $58,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Service line: Advisory Segment