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U.s. Logistics Manager
Company | Back Market |
Address | New York, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Marketplace Platforms |
Expires | 2023-10-03 |
Posted at | 8 months ago |
Back Market is the world’s leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting!).
- You will manage cross-departmental projects to improve the different KPIs mentioned above
- For the Delivery Experience U.S.:
- For BackShip U.S. (Back Market Shipping service):
- You will own the overall Back Market post-order delivery experience (On Time Delivery, incident rate, tracking, notifications) and ensure continuous improvement
- You will own the operational and commercial performance of the service
- You will own the overall Back Market pre-order delivery experience (promise and shipping fees) to optimize the Contact Rate and Conversion Rate
- You will own the P&L of the service in the U.S.
- You will be the main counterpart of the product team when it comes to US logistics topic
- You possess strong organizational and multitasking abilities.
- You are fluent in English.
- You are data-driven with a keen interest in drawing insights from data.
- You're comfortable using Excel and have a basic understanding of SQL (or willingness to learn).
- Past exposure to logistics is a bonus but not a necessity.
- You have a bachelor's degree or equivalent, preferably with a focus on data, operations, or project management.
- You exhibit a hands-on approach and are eager to dive deep into projects and tasks.
- You're adaptable and open to learning in a dynamic environment.
- U.S. People Manager (30 - 45 min)
- BM Values Sabothire interview - U.S. GM (45 min)
- Leadership Interview - COO (1 hr)
- Internal Stakeholders Interview (1 hr)
- Business Screening + live Skills Fit - Head of Logistics (1 hr)
- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right).
- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become.
- Welcoming, safe, and inclusive working environment where everyone's opinion, differences, and backgrounds are heard and respected.
- A booming scale-up: we are rapidly growing in Europe, the USA and in Asia!
- A meaningful mission. But also fun. We're serious about changing the landscape of the electronics industry and we like to keep things spicy.
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